PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
ROCH M.
I am committed to feeding my cat the required ingredients suggested by my vet to give Tammy quality of life as she grows older. Because of the cost of prescription diet food I have to shop around for the best, affordable prices which PetFlow has provided and is my number one choice for price, quality, and prompt service in that regards. I look forward to continuing with PetFlow to provide Tammy's needs in the future.
ERIC B.
I needed a prescription food you say you stock. Your instructions were to mail the prescription in. This seems bazaar in the online world. After a few days you emailed me saying that I could email a scanned in image of the prescirption. Why didn't you provide this right up front? I went back to my old online provider who accepts scanned in images - as part of the process.
LINDA S.
Best price on KMR liquid and powder.
LISA R.
Great service & pricing. Thank you!
Karen I.
First, Petflow shipped my product to the wrong address, even though they confirmed via email and text that the address would be updated to the correct address for the shipment. Secondly, do not rely on their autoship -- they have constant delays so it is not dependable-- like everything else about their company. Their workers demonstrate incompetence and their access to products is unreliable. Some items may be cheaper on Petflow, but you pay a worse price in other ways.
Greg
Excellent customer service! Thank you!
MARY
Easy to navigate website; lots of name brand foods at reasonable prices.
Troy A.
Best prices anywhere and great communication from Petflow. Received food four days after ordered and pet flow notified me on day 3 the order was delayed one day in the St. Paul location but was quicker delivery time than other companies I have used so was very happy to find Petflow