PetflowReviews of petflow.com

Quick delivery and great products.

I get WAYYYY TO MANY Emails Every day. I'm gonna unsubscribe due to all the emails.

Great price, great product, fast shipping!

Ordered dog food. Received my order, bag all open, been placed in another plastic bag. I have photos

Great Price, Quick Delivery

Great prices and lots of different brands.

Issues Cancelling My Autoship Order at Petflow.com Review: I am quite disappointed with my experience at Petflow.com due to the problems I have encountered while trying to cancel my autoship order. I placed an order with the autoship option to automatically receive pet supplies, but before receiving the first delivery, I was charged for the second. When I tried to cancel my order, I faced the frustrating reality that it can only be done by calling their customer service. However, I have been trying to get in touch with Petflow.com's customer service for a considerable amount of time, and unfortunately, I have not received any response. This raises significant concerns and makes me question the integrity of the company. In addition to the lack of response from customer service, I am also worried that this situation may indicate possible fraud. It is alarming that I was charged for a second delivery before even receiving the first one, and the lack of transparency in the cancellation process only amplifies my mistrust. As a customer, I expected a more efficient level of customer service and a clearer and more accessible cancellation policy. This experience has left me with the feeling that my satisfaction as a customer is not a priority for Petflow.com. In summary, my experience with Petflow.com has been negative due to the issues I encountered when trying to cancel my autoship order and the lack of response from customer service. I hope that the company takes steps to improve its communication and offers a satisfactory resolution to this situation.

I emailed PetFlow to cancel my subscription and received an email stating, “ We wanted to let you know that we've received your request to cancel and have made sure no further orders will be shipping.”, but then received a charge on my credit card for another bag of food two days later.