PetflowReviews of petflow.com

It’s a good company with fine customer service, though its prices don’t always match those of competitors such as Chewy.

Items promised arrived and were OK. I did not like that I was told that one item was out of stock after it had already been resolved and sent? This occurred the day I received the second item, which was confusing. Also it took longer than competitors to arrive.

Had a coupon to use for a PetFlow, for 35% off. When I went to use it, they maxed it out at $35 even though the coupon stated 35% off and said NOTHING about a limit. So I had another coupon that was for my birthday for 25% off they said I could use that. Then when they charged my card they maxed that one at $50 off, instead of the $75 like it should’ve been. I was going through customer service, and she never mentioned a limit. I have been a long time customer and will not be returning. They are shady.

We have been shopping at PetFlow since 2011. Good place to find USA products. Excellent service, quality items & my dogs are delighted

Fast shipping. Packed just right. Cats are adjusting to their new food.

This was my first order, and it is already 3 days late from when it was supposed to arrive. I had to go to pet supermarket to but stop gap supplies. Not impressed.

Petflow had a food which was difficult to find from other vendors. Great news for my finicky cat.

Packaging was terrible and most treats were either broken or crushed just from moving around in the box with no bubble packaging.