PetEdgeReviews of petedge.com

Response from PetEdgeDec 2, 2024

Hi there, we are sorry to hear that you're not finding your order number. We do see that you order that was placed on 11/28/2024 is picked, and in our packing process. The email that you used on the Trust Pilot that you should be receiving emails from, and you will receive your tracking information once the item has received a tracking #. Thank you for your feedback, we apologize for the inconvenience. PetEdge

Response from PetEdgeNov 26, 2024

Hi there, we've reviewed your order, and you were only charged $264.94 for the items there was tax on the order of $17.22 no shipping charges totaling $282.16. We are going to have one of our customer service specialists contact you to make certain we aren't missing anything. Thank you for your review and thank you for choosing PetEdge we truly appreciate your business!

Response from PetEdgeNov 26, 2024

Hi there, we will contact you today to assist you with the promo code. For the future it's after you add the shipping it will show a space for a promo code. Thank you for your feedback, and you will hear from us today. PetEdge.

Response from PetEdgeNov 22, 2024

Hi there, we are sorry that your website experience was not as expected, we've updated our website to give our customers the optimal experience and apologize for the inconvenience. Yes, all of our pricing says as low as and is definitely the smaller size on the lower pricing. We have many holiday deals, please watch our page at PetEdge.com or your email for up-and-coming deals. Thank you for your feedback, and for choosing PetEdge.

Response from PetEdgeNov 11, 2024

We are sorry you had this experience and are going to contact you to see what happened so we can better resolve this issue. We appreciate you sharing your feedback and thank you for choosing PetEdge we truly value your business.

Response from PetEdgeNov 11, 2024

We are so sorry you've had this experience, and we are sharing this review with our IT and Marketing team. We apologize for the inconvenience, and hope that your next experience will be fantastic. Thank you for sharing your feedback and thank you for choosing PetEdge we truly value your business.

Response from PetEdgeSep 19, 2024

Hi there, we are very sorry for this experience as this is not what we want to hear. We are currently having an IT outage, so that may have been the issues. We truly apologize for the inconvenience, and would love to get more details when we are up and running so, please expect a call. Thank you for your feedback, we appreciate you and your business at PetEdge.

Response from PetEdgeSep 13, 2024

Hi there, we appreciate your review, and if you would like to add any additional information once you've received your items, you can edit this current review. Thank you for choosing PetEdge we truly value your business!