PetEdgeReviews of petedge.com

I don’t like giving them a bad review but the items I ordered, although they were shipped via UPS had no cost to me because of the amount of my order. I have yet to receive one of the packages, my understanding is that UPS has lost it but the end result is me not being able to use the products that Petedge did ship and I paid for, yet are not in my hands due to UPS’ unacceptable handling of my order.

This was worst experience in the 15 yrs I have been using petedge. I had to return all but 2 items because you sent the wrong items. I had to pay for shipping both ways and I still did not receive my credit

My experience with pet edge is very bad, because i bought 2 shear scissor, one scissor curve and the other straight. I only received one scissors and it was rusty. And the other scissor didn't come, because this is sould out in the store.

What happened to your site? There use to be a ton of great options. Spent thousands on this site just a few years back. Now its painfully limited. And honestly, sucks. Wont be back again.

I ordered a blade for my Andis pet trimmer but it didn’t fit. The website didn’t indicate there was any size choice to be considered

Not a happy customer. I bought a bath tub and it will not go together correctly. There are some defective parts. No big deal it happens. I call customer service asking for a replacement and asking them to pick up the defective one. They want pictures. So i send them, email them twice, talk to a person on the phone about wanting a replacement, get emailed two more times... it’s 3 weeks later. I still have the defective tub, no idea when they are picking this one up and sending me another one... i have paid for the tub and i really need it. They are very nice but can’t seem to get their act together and get the problem taken care of.

I spent 994 and still haven’t received product I still have not received the product I received the 4 bottles of shampoo but haven’t received the machine itself. We are opening a kennel and if I don’t receive it soon I will have to order from another company and get a refund

I was very disappointed when I made an online order of over $100 to receive free shipping. I was then denied free shipping to Alaska and undeliverable to a P.O. box when I pay extra to our post office to be able to receive packages via shipping. I wasn’t given any choices regarding how I wanted my items shipped but my credit card was billed nearly $50 for shipping. I was very disappointed and immediately cancelled my order!