Cassie S.
Don’t waste your time.
It’s been over a month since this review and petedge replying saying they’d contact me about my account issues. I’ve still not received a replacement despite contacting them multiple times (they keep saying it’s still out of stock even though the site shows it’s in stock) and no one has reached out to me about the issues with my login info. Seriously, do not use this company. Ryan’s Pet Supplies, Groomers Mart are both incredibly reliable and have wonderful shipping times and customer service is always outstanding. This place is nothing but a headache. One of the products was defective, I’m going to have to wait a month for a replacement, and now I’m unable to log in to my account because it says it’s deleted. So I had to create a new account and have lost all of my receipts for previous purchases which I needed for my taxes.
Response from PetEdgeJun 8, 2020
Hello, Thank you for bringing this to our attention. A member of our customer service team will be in touch to assist you! We apologize for the inconvenience.



