PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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RICHARD
Products as described... great selection and in stock inventory. Orders not shipped as promptly as stated otherwise a good experience.
Response from PetEdgeJul 27, 2020
Hi Richard, Thank you for taking the time to provide us feedback. Due to covid-19 we are experiencing delays in shipping times.
Overall a good C.
Shipping is always quick which I appreciate on most items. A decent amount of options of products to Choose from. It seems some of your grooming apparel has gotten discontinued and that’s a bummer. Customer service is always very good and cheerful and I also appreciate that
Response from PetEdgeJul 27, 2020
Hello, Thank you for taking the time to review us! We are always here to help!
Vivian G.
They have everything that I need and more!! I always recommend them to my friends if the are looking for something specific..
Response from PetEdgeJul 24, 2020
Thank you for your support, Vivian! Stay well.
Jeremy H.
Always happy with all products and equipment from petedge. Shipping needs explained better is only issue. Paid for 1-3 day shipping but don't actually receive for little over a week. And clippers showed in stock but weren't. Had to wait another week and a half for clippers. But they did resolve my issue with no problem. Refunded my money for the 1-3 day shipping. Will continue to do business with this company!
Response from PetEdgeJul 23, 2020
Hi Jeremy, We are always here to help! Unfortunately, due to covid-19 we have experience delays in shipping times.
Alisha
Shipping the has dramatically slowed. I have received shipments in as little as 24 hours from time of order in the past. The change in hands for the company has not shown me any improvement personally. I live in Massachusetts and miss the warehouse that had special sales, as well as the speedy shipping.
Response from PetEdgeJul 23, 2020
Hi Alisha, Thank you for taking the time to provide your feedback. Due to covid-19 we have been experiencing delays in shipping times. If you have any questions regarding your order status please email us at [email protected].
Valued
I wish the shipping was faster
Response from PetEdgeJul 20, 2020
Thank you for your feedback. Due to covid-19 we are experiencing delays in shipping times.
Susan
After over a year of totally stupid customer service Petedge has seemed to clean up their act. I had totally sworn off ever ordering from them again, but I needed an item that every other supplier was backordered on they claimed to have it, so I gave them another chance. They had to split the shipment and sent what I really needed a couple days later than promised, but considering every other supplier had it on back order for a week or longer, I was impressed. They also seemed to have finally fixed all the crazy glitches in their website that made online ordering in the past almost impossible.
Response from PetEdgeJul 16, 2020
Welcome back and thank you Susan. We appreciate that you gave us another opportunity. We have been working very hard to improve our services based on the great feedback we receive from our customers. We just launched our new website and have opened a new Distribution Center to better serve our customers. Thank you for your feedback!
Valued
my 4 star review is only because seems like everytime I order things I need now is out of stock, other things are on back order, resulting in my needing to order else where
Response from PetEdgeJul 16, 2020
Thank you for your feedback. The pandemic has severely affected our suppliers and we're working very hard to keep up with the quickly changing supplier issues. Thank you for your patience.
