PetEdgeReviews of petedge.com

Response from PetEdgeSep 10, 2025

Hi there, we are sorry for the issue you're having with receiving emails from us. We take our reviews seriously and had our IT check as to why you're not receiving our emails, and they've all bounced back to us. You will need to permit us on your end. We are sending you an email to support what is happening in hopes that your next order you will receive the proper communication from us. Thank you for letting us know and we hope the email will help for the future. Thank you for choosing PetEdge we truly appreciate your business.

Response from PetEdgeSep 4, 2025

We are so sorry for the experience you had with us, as that is unacceptable. We will have one of our customer service specialists contact you today to ensure a full resolution. Again, we apologize for the inconvenience as that is not the experience you should expect on our website. Thank you for choosing PetEdge, we will be contacting you today!

Response from PetEdgeAug 5, 2025

Hi there Jennifer, I'm glad we were able to speak with you, and resolve the issue. I'm sorry that you had to have that experience, and that is not typical for our site. We look forward to doing business in the future and thank you for letting us know where we fell short on your expectations. Thank you PetEdge.

Response from PetEdgeAug 1, 2025

Thank for purchasing from PetEdge. We would like to talk with you about the experience but unfortunately cannot find an account for you in our system. If you can please call 1-800-738-3343 we would love to speak with you. Or email us at [email protected] with either your phone number, email or name on the account and one of our representative will be happy to assist you. We apologize about the inconvenience this has caused and thank you for your review and we look forward to hearing from you. Thank you for choosing PetEdge for your grooming needs!

Response from PetEdgeJul 3, 2025

Thank you for taking the time to share your experience with us, we apologize for any delay you may have experienced. Thank you for choosing PetEdge for your grooming needs, we truly value your business!

Response from PetEdgeJun 2, 2025

Thank you so much for providing feedback on your experience, we are always working to evaluate our process and website. We appreciate you taking the time to review us, and apologize for any website errors you encountered. Thank you for your review and thank you for choosing PetEdge for your grooming needs your business is appreciated!

Response from PetEdgeApr 11, 2025

Thank you so much for providing feedback on your recent order, we have tried to reach out to you regarding this. The remaining item from your order is on back order, the current estimated in stock date shows as 5/1. If you have any questions about this you can call our customer service line at 1-800-738-3343 for further assistance. Thank you for your review and thank you for choosing PetEdge for your grooming needs!

Response from PetEdgeApr 10, 2025

Thank you so much for providing feedback on your experience, we apologize for the error and will be contacting you to complete your order. We are sorry for any inconvenience this caused, and would like to correct this for you. If you have any questions about this you can call our customer service line at 1-800-738-3343 for further assistance. Thank you for choosing PetEdge for your grooming needs, we truly value your business!