PetEdgeReviews of petedge.com

Item didn't list it was backordered, and now I have to wait a month for an item I needed two weeks ago. Update: no call yet. But after receiving all but one package, today I called and you said it was backordered. So if not, then something is really wrong. Weird it's not showing up the same in the system.

This has been the worse purchasing experience of my life, the worse communication, service, attention, timing, everything has been a real nightmare since i started and trying, BEGING to buy products, 3 months ago,,,!!!! By trusting petedge, i have lost valuable time, and also lost money, you can´t even find a solution I CANT believe the bad experience seriously !

I ordered some Wahl KM10 clippers IN STOCK and am still waiting for them 4 weeks later. Ship date keeps moving back and when I called they said they are backordered. Wish I would have purchased from someone else.

I'm not happy with the service, it was bad, they sell products that don't have in stock and make you wait a long time to send it, I don't recommend themOk

I purchased some amazing Buttercut blades from here, but I’ve had not one bad shipment but two. Not sure if it’s a USPS thing or PetEdge but my first package was ripped open and no blades were inside but the package was still put in my mail box. The second package never arrived but I got an email saying it was delivered. Again I’m not sure if my mail man has sticky fingers or not, but the blades I have received work great! I’m just leaving 1 star because they are impossible to get ahold of on the phone, I’ve had to have my boyfriend email them and myself. Let’s see if this goes anywhere.

The andis clippers I bought are shorting out and do not hold even a 20 min charge. Customer service automatically said I needed to contact andis for repair. After I had to explain that it was within 30 days of purchase, then they tell me I must print a label to send the clippers back before I could get a refund. I get that they want their product back but I don’t own a printer and this is a huge inconvenience. Not only that but I’ve been waiting on several items from my order and the money was withdrawn from my account on Monday (thinking it was shipped) but after I processed my complaint about the clippers the charge for the rest of my order dropped off my account. I’m super frustrated with at this experience of 500 plus dollars

No explanation...package came as promised and product was great.....TY

I love your products but every time there is always a back order and and my items get cancelled after I place my orders. Very disappointing to put in the time to make an order just for it to be cancelled and then have to reorder. Why don’t you send out a message to customers when the products are back on stock?