PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 634 reviews with 1 star · Clear filters
Valued C.
All the blades I ordered came dull
Response from PetEdgeAug 12, 2021
Please accept our sincere apologies! A customer service specialist will reach out asap to get them replaced. Thank you for bringing this to our attention!
Janet H.
Worst company ever!!!!! Never have anything in stock! The tub I ordered from them 3 years ago needs a certain part which they don’t make anymore. Do not order from this company. They suck!!!!!! Your apologies mean nothing! I have a million dogs coming in next week and you guys are very disappointing. I stand by my review. Don’t try to kill me with kindness. You run a terrible company.
Response from PetEdgeAug 10, 2021
Janet thank you for reaching out and our sincere apologies. Looks like our support team was trying to help with the discontinued ME ProBather System Kit and the issue with the selector switch. We apologize that the switch is not in stock but your feedback is very important in helping us improve!
Robert G.
I order flea and tick topical for my dogs And Iyet to receive it I had to it on Walmart
Response from PetEdgeAug 6, 2021
Hi Robert this is concerning and a specialist will reach out today to discuss a credit. We show your product shipped out the same day it was ordered on July 16. Please accept our apologies for any trouble but we will fix it!
Valeska S.
Im really disappointed with your service. I put an orden on the 05/10 and I never received it. I live in Guatemala and I realized that the order wasn’t checked up until I received here in my country some boxes I have ordered in other places in USA and the petedge box wasn’t there . I pay so all the boxes come here. This week I talk to Petedge to ask for it and now they are sending me the things but I right now I’m out of time to give them to the people I offered it and I have to pay another tile so they can send them from USA to my country. I’m really disappointed with your service
Response from PetEdgeAug 2, 2021
Valeska we are very sorry for all the inconvenience and trouble. Your feedback is very important in helping us improve. A customer service specialist will reach out to discuss further and see what we can do to assist. Thank you.
S. G.
I had to return 5 items, but I would've had to pay for shipping for replacing with the correct item.
Response from PetEdgeAug 2, 2021
Hi Sylinda and thank you for this feedback. A customer service specialist will reach out to discuss your internet order further; looks like we gave you a credit for the toothpaste and we want to ensure all your other needs are taken care of. Sorry for any troubles or inconvenience.
Britney H.
I never received my clippers even though it said they were delivered and I emailed customer service and no one has gotten back to me
Response from PetEdgeJul 27, 2021
Hi Britney, the Wahl Clippers are not due in until August 12th. We apologize for the delay and will have a customer service specialist reach out asap to help resolve.
Valued C.
Took 3 months to get part for tub. Mechanical arm is longer than original so tub can't lower to its parked position so it is 5 to 6 inches to high at this arms length. Also 1 of foot pedals does not work...
Response from PetEdgeJul 19, 2021
Please accept our apologies for the delay on the Master Equipment Replacement Parts Kit. A customer service specialist will reach out to replace the foot pedal and see what else we can help with. Thank you for brining this to our attention.
Valued C.
Did not ship in time. Had to purchase from another source to have in time.
