PetEdgeReviews of petedge.com

Response from PetEdgeJun 9, 2026

Hi if you ever want to add something to your order, we have generally a few hours after an order is placed to do so, if it's over the weekend you can email [email protected] and we can help you, if it's M-F 8am-6pm CST we can help you with adding to the order. We have taken care of the shipping for you on the order, but we definitely can help if that occurs next time. Thank you for your feedback, we appreciate it. PetEdge.

Response from PetEdgeMay 6, 2026

We absolutely understand the cat focused product line, as we have many kitty lovers in our group too. Thank you for your feedback, we truly appreciate your business and will be passing this feedback onto our purchasing department. Thank you PetEdge

Response from PetEdgeMay 4, 2026

We hear you loud and clear they're the worst, but we do appreciate you supporting a smaller business and please watch for our specials with the free shipping. Thank you for your feedback and thank you for your business we are truly grateful for your business! PetEdge

Response from PetEdgeMay 4, 2026

You're welcome and happy to hear that you found everything needed and our site was easy to use. Thank you for taking the time to provide us with a good review, we truly appreciate it! PetEdge

Response from PetEdgeApr 22, 2026

We are sorry for any bad experience you had on our website and are sending this review to our Marketing and IT to see if there were issues at the time of your ordering. We are happy to hear our products are great and appreciate your feedback regarding the website. Thank you for taking the time to give us a review and choosing PetEdge! ❤️🐕

Response from PetEdgeApr 21, 2026

Hi there, we did review your order to make sure we did everything correctly on our end, and we did have your order out the next day on the FedEx truck, so we appreciate you noticing that. We are sorry that your order came later than expected. Thank you for your review and feedback and thank you for choosing PetEdge we truly appreciate your business! 🐕❤️

Response from PetEdgeApr 14, 2026

This is fantastic to hear and thank you for taking the time to share your experience with us we appreciate it! Thank you for choosing PetEdge we truly appreciate your business! 🐕💖

Response from PetEdgeApr 13, 2026

We are very sorry you had this experience, as that absolutely should not be the case. I've sent this review to our IT department to see if we were having issues at the time your order was placed. We are happy to hear that you like the Melanie Newman products as well. Thank you for choosing PetEdge we truly appreciate your business!