PetEdgeReviews of petedge.com

Response from PetEdgeApr 13, 2026

This is not a positive experience, and we will have out IT check out why you were having this issue. Thank you for letting us know of the issue so we can see what happened. Thank you for choosing PetEdge we truly appreciate your business!

Response from PetEdgeApr 10, 2026

Oh no! We are sorry to hear this, and would like to know more about what happened, and the timing so we can review and make sure everything was okay on our end. We will be contacting you today to get more details and change the phone number you wanted changed. Thank you for letting us know of your issue as we take all feedback seriously. PetEdge

Response from PetEdgeMar 11, 2026

We are sorry to hear about the shipping, i do want to say shipping will be depending on the shipping method you pick while placing the order online, FedEx option since they do take 3-5 business days to delivered after our 24-48 hour process at the warehouse on business days. Looking at your order that was placed on 3/5/2026 this was a Thursday which it would of take the 5th and 6 of march to process and then shipped out on Monday the 9th since we are closed Saturday and Sundays but tracking shows it was shipped on 3/9/2026 and will be delivered to you on 3/12/2026. If you have any other concerns you can always call us at 1-800-738-3343 we are opened Monday-Friday 8am-6pm central time. Thank you for taking time to give us a review. We really appreciate the review and your business. Thank you PetEdge

Response from PetEdgeNov 3, 2025

Hi there, we reviewed your order history and show 3 orders in 2025 all placed online. We would love to speak with you about the review so we can better assist you. Thank you for your feedback and thank you for choosing PetEdge we truly appreciate your business!

Response from PetEdgeNov 3, 2025

Hi there, we have added the promo for you saving you $ 7.45. For the future our promo code is at the very bottom of the page before shipping and it says, "Apply Promo Code". We are always here to help and thank you for your feedback. Thank you for choosing PetEdge we truly appreciate your business!

Response from PetEdgeOct 30, 2025

Hi there, we do show your order is on its way to you. If for any reason you didn't receive a tracking number, please give us a call at 800-738-3343 so we can assist you as we had our Support team send you the tracking information. Thank you for your feedback and thank you for choosing PetEdge we truly appreciate your business!

Response from PetEdgeOct 27, 2025

Hi there, we are sorry to hear about your online experience. We are going to reach out to you as Amazon does purchase from PetEdge, but doesn't have lower pricing than we offer unless there was a special buy. We look forward to your feedback and thank you for sharing your experience with us. PetEdge.

Response from PetEdgeOct 14, 2025

Hi, We are sorry to hear what is going on and we would like to resolve this issue with you, We tried calling you and left a voicemail so if you can please contact us back 800-738-3343 8am-6pm CST so we can confirm the email we have on your account, for tracking information. You will receive and should receive an email once your items have shipped out. We appreciate you bringing this issue to our attention and look forward to a full resolution. Thank you for choosing PetEdge we truly appreciate your business.