PetEdgeReviews of petedge.com

4.37,175 reviews
Pet Stores
5 Cherry Hill Dr. Suite 301, Danvers, Massachusetts

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PetEdge

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About PetEdge

PetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop

PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: petedge.com
Website: petedge.com
Category: Pet Stores
Location: Danvers, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetEdge reviews

Showing 634 reviews with 1 star · Clear filters

PBevley
Jun 29, 2022
I have never waited so big for my…
I have never waited so big for my order. Your company as always been fast about shipping products. Now I have lost clients due to not getting my clippers on time to do my appointments. Could have gotten an email or phone call letting me know there was an issue.
Response from PetEdgeJun 29, 2022
I'm very sorry for your experience. I was able to get tracking information for your order which I sent to your email. I also left you a voicemail to please reach out to me. Again, I'm very sorry for your experience and know we will do better! Thank you for your review and your business.
Valued C.
Jun 20, 2022
Blades weren’t sharpened and don’t work.
Blades weren’t sharpened and don’t work. I ordered 7 of them and none of them work tried on multiple clippers and it’s 100% the blade. I have to pay to get them all sharpened and to even see if that makes them work.
Response from PetEdgeJun 21, 2022
We are very sorry to hear this, we have so many fantastic blades! We have a 30 day return policy and would love to help you out! We are going to have one of our reps contact you today, but if for any reason we were unable to reach you please call us @ 800-738-3343 we've notated your account. Thank you for your feedback, and being a PetEdge customer!
Valued C.
Jun 17, 2022
I still haven’t received my blades I…
I still haven’t received my blades I ordered
Response from PetEdgeJun 17, 2022
Hi there! I reviewed your order and see you ordered on the web on the 13th. The 2 blades the 4F and the 7F had backorder dates on them. I'm having our team reach out to you to see if we can offer you a different blade that is in stock. I apologize for any inconvenience this may cause and appreciate you being a PetEdge customer.
Valued C.
Jun 7, 2022
No tracking number when it says product…
No tracking number when it says product has shipped.
Response from PetEdgeJun 7, 2022
I'm so sorry for your experience. I did review your order and sent you an email with your tracking number and information. Please always feel free to contact us: 800-738-3343 so we can resolve any issues. Thank you for being a PetEdge customer.
Tracy D.
Jun 6, 2022
Really??
Really??? How about I get my order before you ask for a review?? 🤔 I will say the shipping is slow compared to other like businesses.
Response from PetEdgeJun 7, 2022
I apologize for any inconvenience with the shipping. I did review your order and see your items were delivered. Please contact us @ 800-738-3343 if we can be of further assistance and thank you for your order and being a PetEdge customer. We appreciate you!
Valued C.
Jun 4, 2022
Why are you sending me a review when I…
Why are you sending me a review when I have yet to receive my purchase!!!
Response from PetEdgeJun 7, 2022
Thank you for letting us know our email was premature, and we apologize for any inconvenience. I did review your order and see it was delivered. Please let us know if there's anything we can help with. 800-738-3343 Thank you for being a PetEdge customer!
Valued C.
Jun 2, 2022
Didn’t arrive ontime
I paid extra to have the products arrive by Thursday and now getting UPS updates that they won’t arrive until Friday @ 9:00pm. That’s a huge problem for me and I am very disappointed.
Response from PetEdgeJun 3, 2022
Please accept our apologies. Once an order is shipped it is out of our hands and in the hands of the delivery company.
Valued C.
Jun 2, 2022
Very disappointed.
Very disappointed in the fact that PetEdge doesn't except unopened merchandise for a credit to a dedicated product purchasing Groomer. Sincerely All Dog Grooming
Response from PetEdgeJun 3, 2022
Thank you for bringing this to our attention, your feedback is essential in helping us improve.

PetEdgeReviews of petedge.com

About PetEdge

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PetEdgeReviews of petedge.com

PetEdge reviews

I have never waited so big for my…

Blades weren’t sharpened and don’t work.

I still haven’t received my blades I…

No tracking number when it says product…

Really??

Why are you sending me a review when I…

Didn’t arrive ontime

Very disappointed.

About PetEdge

About these reviews

More in Pet Stores, Massachusetts

DogWatch Hidden Fences

PetLink

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PetEdge reviews

I have never waited so big for my…

Blades weren’t sharpened and don’t work.

I still haven’t received my blades I…

No tracking number when it says product…

Really??

Why are you sending me a review when I…

Didn’t arrive ontime

Very disappointed.