PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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s M.
I still have not heard the status of the rest of my order. I only received a partial order. Where is the rest of the order?
Response from PetEdgeJun 9, 2020
Hello, Thank you for bringing this to our attention and we apologize for the inconvenience. Please email us at [email protected] with your order number so we can better assist you!
Valued
Most of my order is on back order until August. I wish I new this before I placed my order. Now I have to find my items elsewhere.
Response from PetEdgeJun 16, 2020
Hello, Our business too has been affected by the pandemic, as is our supplier’s ability to provide us with the items that our customers need to run their own businesses. We are still feeling the effects of Import and Domestic factory closures over the last 90 days on many key items. All our suppliers have been affected by reduced capacity to manufacture products and by restrictions on shipments to our Distribution Centers. Unfortunately, it will still take some time for the supply to be delivered to our Distribution Centers and to catch up with the demand on the impacted items. Thank you for your business during these times!
Valued
Still have not received my grooming loops ,loved that the hand sanitizer came quickly but I need those loops.
Response from PetEdgeJun 5, 2020
Hello, Thank you for bringing this to our attention. Please email us more details at [email protected] so we can better assist you!
Valued
Did not deliver on time and still charged me the extra fees. And wouldn't refund my money.
Response from PetEdgeJun 4, 2020
Hello, Please email us at [email protected] so we can better assist you! We apologize for the inconvenience and look forward to hearing from you.
New C.
First time using this vendor. One of the items we received (gallon of conditioner) arrived with the cap off and spilled all over within its bag. That's product wasted/money wasted.
Response from PetEdgeJun 4, 2020
Hello, Thank you for bringing this to our attention. A member of our customer service team will be in touch as soon as possible.
Sharon O.
They do not notify if things are out of stock, or on back order.
Response from PetEdgeJun 3, 2020
Hi Sharon, Thank you for your feedback. We will use it to improve. If you have any questions about your order please email us at [email protected]
Carrie
My shears were backordered.
Response from PetEdgeMay 28, 2020
Hi Carrie, We apologize for the inconvenience. Due to Covid-19 we are experiencing back-orders on our inventory.
Alicia
I got my excel 5 speed clippers I was so excited but when I received my clipper the front piece that clips on in front of the blade and over the motor kept poping off and wouldn't stay on or.clip on correctly sadly my clippers got delieverwd today Saturday and its a holiday weekend which I work the whole weekend so I won't here from anyone till Tuesday sadly disappointed.
Response from PetEdgeJun 11, 2020
Hi Alicia, We apologize for the inconvenience. We are always here to help! Please email us at [email protected] with any questions/concerns regarding your clippers!
