PetEdgeReviews of petedge.com

Your website should have had a notice that the canine life vests were not available as it wasted a lot of my time searching / ordering only to find out when I received the rest of my order they were backordered for months. Very disappointed as I needed them now.

I received something I didn’t order.

Good customerservice,delivered fast in 3days,made almost a $500 order,but alot of stuff was not in stock,having to wait over a month,for my back order.should not be out of stock on so many items!

I ordered clippers and the wrong color showed up. I will still use them, I was just disappointed.

Sometimes site works Sometimes it doesn't it is quite frustrating when your trying to make an order on the fly and can't finish because the site doesn't recognize your sign in information.

I decided to purchase the Andis ZR115 cordless clipper for a grand total of $405.70. I completed the registration process and agreed to receive tons of email and text advertisement for 5 percent off my purchase. Big mistake. When I tried to use my promo code for the discount the link was empty. No problem, so I called customer service to explain the issue. I was promised a supervisor would credit my account after the purchase. This didn’t happen so I called after almost 2 weeks and was on the phone, mostly on hold for 39 minutes. I was again told that I would receive the discount and it has been 3 weeks. Almost $40.00 not returned. Bottom line the clipper is great, but the promo code was a rip off and the customer service has been a waste of my time. Very disappointed. I could have easily purchased the product from a dozen vendors for the same price without the discount. I will update my review if the matter is ever corrected. Update; Since my review I received a customer service response and was credited my online purchase discount. I am changing my rating to 3 stars. I would have rated a 5 star, but it took three contacts to correct the issue.

Gave the customer service rep my mailing address, a regular customer. Didn't receive my items for 3 weeks

It takes a long time and my order came in 3 different days and 3 different packages