PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Valued C.
I was impressed with how fast my order came, but... The one kennel I ordered was damaged, it was bent in a couple places.
Response from PetEdgeJan 19, 2022
Please accept our apologies on the damages during transit. A customer service specialist will reach out to discuss and replace the kennel if necessary. Thank you for your patience.
Cindy
Shipping was promised in 4 days. Now they say it will be another 3 days. Not sure if it was UPS error or Pet Edge error.
Response from PetEdgeJan 10, 2022
We are sorry for the delay, your clipper is due to be delivered by UPS today. If left our warehouse on 1/3; we apologize for the shipping delay and thank you for your response.
AIH
Just okay. Web site is marginal. Confusing free-shiping policy, which is inconsistent, varying from product to product, and not well explained anywhere.
Response from PetEdgeDec 13, 2021
We very much appreciate your feedback. This information will help us improve. Thank you!
Valued C.
I am still missing some things that need to be delivered and spent 200 something on it. Thanks ASAP
Response from PetEdgeDec 7, 2021
We are sorry the Geib blades are backordered until early January. Thank you for your patience as we work hard to keep our most popular products in stock. Thank you.
Valued C.
Almost everything was B.O.. Had to pay shipping even if it said no shipping fees after 'x' amount and I had bought for over that amount plus had to pay huge amount of customs. Won't buy here anymore.
Response from PetEdgeDec 6, 2021
Sorry for the inconvenience regarding customs and the aggravation. Your feedback will help us improve.
Edith R.
I have notes on all my deliveries left at my back door. This delivery was left at my front door!! Thankful the box was still there when I got home!!!
Response from PetEdgeNov 24, 2021
We are sorry UPS did not follow your instructions on your notes but happy you got the package!
Valued C.
I love the ultimate shampoo but I will no longer buy it from you guys. The price went up $9! That’s quite a price increase. It is now $45 a gallon. That’s ridiculous
Response from PetEdgeNov 20, 2021
We value your input and will be sure to share with our quality department. Thank you very much.
Sandra P.
The change of address I entered kept changing and continued to put old address instead of the new one I entered, when I got everything corrected I received a confirmation that it was accepted but it entered the wrong town. I called costumer support and it was sent to shipping but they shipped it with the wrong town again. It did eventually get fixed.(I hope) now we'll see where it goes.
Response from PetEdgeOct 28, 2021
Sandra we are so very sorry for this and thankful for your feedback! It will help us improve.
