PetEdgeReviews of petedge.com

Response from PetEdgeApr 4, 2023

HI there we've reviewed your order and see exactly what was wrong. The item you ordered, is temporarily out of stock hence, it not being on the order. We see only our 4-inch curved ball point shear is in stock. We are very sorry for the inconvenience, and experience you had. We are going to look into the date when the 7.5 returns and try to get you an update. Thank you for sharing your experience, and we do truly value your business!!

Response from PetEdgeMar 29, 2023

We are sorry to hear that we are missing some products that you loved. We are going to pass this information on to our Product Development team. We do however have our Master Grooming steel combs (TP52085), along with Andis (AD65730), and Kenchii (KE1303) brands available if any of those would be of interest to you. For the brushes we offer Master Grooming slicker brushes, and Artero nature collection slicker brushes (AT9336). Thank you for taking the time to give us this feedback, we appreciate it! Thank you for choosing PetEdge for your grooming needs, we truly value you and your business!

Response from PetEdgeMar 27, 2023

We did look up your order, noticed it was released the same day. It appears the carrier did show a delay. We are going to contact our carrier for confirmation of your delivery date. Thank you for sharing your experience with us, and we want to ensure your satisfaction with us. We will be contacting you Monday with further updates. Thank you for choosing PetEdge we truly value your business!!

Response from PetEdgeMar 20, 2023

Thank you for taking time to leave a review! We strive to give our customers the best possible pricing! Thank you for choosing PetEdge, we truly appreciate your business.

Response from PetEdgeMar 20, 2023

We are glad to hear you love our products and apologize that our shipping isn't as you expected. We have a 90% pick, pack, and ship same day for all in stock products, and our free delivery is 3-7 business days from there. We do offer an expedited shipping in the future, but there is a fee. We appreciate your feedback and thank you for choosing PetEdge for your grooming needs, we truly value your business!!

Response from PetEdgeFeb 24, 2023

We hope you love your clippers, but if you have any issues, please call us @ 800-738-3343 we have our 30-day guarantee. Thank you for taking the time to give us a review, we appreciate it! Thank you for being a PetEdge customer, we truly value your business!!

Response from PetEdgeFeb 20, 2023

We are so happy to hear that your experience was a good one! Thank you for taking your time to lease us your feedback! We look forward to your future business! Thank you for choosing PetEdge!

Response from PetEdgeFeb 15, 2023

Thank you for taking time to leave a review! We appreciate your patience with us while we fulfill your order! Your business is truly valued and we hope to continue counting on you as a customer! Thank you for choosing PetEdge!