PetEdgeReviews of petedge.com

Response from PetEdgeJul 26, 2022

Thank you for bringing this to our attention. A customer service representative will reach out to today to see if we can get this taken care of. Thank you for being a PetEdge customer, we appreciate you!

Response from PetEdgeJul 20, 2022

We are sorry to hear this! We did review your order and noticed a package being delivered this Friday to you! Please call us at 800-738-3343 if we haven't been able to reach you first so that we can resolve any issues you have. Thank you for taking the time to review us, we appreciate you letting us know when we fall short of meeting expectations so we can do better! Thank you for being a PetEdge customer we appreciate your business!

Response from PetEdgeJul 18, 2022

Hi there we absolutely take our customer's care seriously and have tried to reach you leaving you a message. Please call us back at 800-738-3343 we would love to speak with you and resolve any issues you may have. Thank you for taking the time to review us and being a PetEdge customer we hope to hear from you soon!

Response from PetEdgeJul 2, 2022

I'm sorry for your experience. We will be reviewing your order and account and contacting you. We appreciate your review and letting us know where we fell short, and will do anything we can to rectify issues with you. Thank you for being a PetEdge customer and expect to hear from our customer service team.

Response from PetEdgeJun 14, 2022

Hi thank you so much for your review. We apologize that one of your items was on back order for so long. I do show it was delivered on Friday and I'm sending you the tracking # to your email. Please contact us if you there's anything else we can do. Thank you for being a PetEdge customer.

Response from PetEdgeJun 13, 2022

Hello we reviewed your ordered and noticed you had 2 shipments coming from two different warehouses. 1 shipment was delivered Saturday and the other one is coming today. We are going to send you an email with both tracking numbers for your review, and one of our reps will be contacting you today. Thank you for your review and being a PetEdge customer we appreciate your feedback!

Response from PetEdgeJun 8, 2022

I'm glad we were able to resolve the shampoo being short and ship you another one. I'm not happy to hear about our collars not being as expected. Please give us a call 800-738-3343 for a refund of your collars or a replacement. We are more than happy to help. Thank you for being a PetEdge customer we appreciate you and your feedback.

Response from PetEdgeMay 31, 2022

Thank you for the feedback, its essential in helping us improve.