PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Valued C.
Great service, but would have liked to get it sooner. Usually shipping is much faster.
Response from PetEdgeOct 20, 2023
Thank you for taking the time to review us and sharing your experience. We do apologize for the shipping as our warehouse is working overtime to catch up on orders and we know that we've shipped much faster in the past. We thank you for your business, and are working to keep our customers happy :) ♥
Valued C.
Website is dated and a little hard to navigate. Prices were great
Response from PetEdgeOct 18, 2023
Thank you for sharing with us. We are and continue to work on upgrading our system to have a more customer friendly experience. Thank you for choosing PetEdge we truly appreciate your business!
Valued C.
Missing items
Response from PetEdgeOct 16, 2023
Hi there, we reviewed your account entirely, and will contact you regarding any items missing, however, we think that it may be just that you had items shipping from two different warehouses, but we will follow up with you today to make certain that no items are missing in your order. Thank you for letting us know of your issue and thank you for choosing PetEdge we truly value your business!
Valued Customer, Ann M.
It was very easy to order my product online. There was only one small mishap where one product was not in my delivery. But it was made up by fantastic service when I called in with that concern.
Response from PetEdgeSep 19, 2023
Thank you for taking the time to share your experience, and we see that Carlmarie was able to rectify the issue you had. We are sharing your review with Carlmarie and the rest of the customer service team, as they love seeing this! Thank you for choosing PetEdge for your grooming needs, we truly value your business!
Valued C.
Delivery took longer than expected
Response from PetEdgeSep 18, 2023
Hi there, we looked into the order entirely, and see the order was placed on 09/05//2023 after 3pm. Your blades were on the truck the next day the 6th and were delivered on the 11th. We are sorry for any inconvenience this may have caused and will try to do better. Thank you for choosing PetEdge for your grooming needs, we truly appreciate your business!
Valued C.
Products were received promptly and without issue.
Response from PetEdgeSep 18, 2023
this is great to hear, and thank you for sharing your experience with us, we appreciate it! Thank you for choosing PetEdge for your grooming needs, we truly value your business!
Valued C.
The dryer was shipped in a timely manner according to what I was promised. The dryer is excellent quality for the money spent. The only downside was UPS who took a week to actually deliver it. And that was after 3 frustrating calls to UPS
Response from PetEdgeSep 13, 2023
We appreciate you taking the time to leave us a good review! I am sorry to hear about your poor experience with UPS however we love hearing you are so pleased with your PetEdge products! Hopefully next time we can help you achieve an all around better experience! Thank you for choosing PetEdge! 😊
Valued C.
Getting my order and that’s all I have to say, ok
Response from PetEdgeSep 11, 2023
Hi there, we hope nothing was wrong with your experience, and we will be contacting you to make sure everything was ok. Thank you for sharing a review with us, and choosing PetEdge we truly value your business!
