PetEdgeReviews of petedge.com

Response from PetEdgeJun 18, 2021

Please accept our apologies for the delays. We are working hard to keep out most popular products in stock and this feedback is important in helping us improve. A customer service specialist will reach out to see what else we can help with. Thank you.

Response from PetEdgeJun 10, 2021

Arby a customer service specialist will reach to discuss this with you. I see you purchased a Grooming Arm and a Wahl clipper. The grooming arm will qualify for a one time only discount but unfortunately the clipper does not. Thank you for your patience as we work to help you.

Response from PetEdgeJun 9, 2021

Thank you, a customer service specialist will reach out asap to discuss as this most definately should not be happening.

Response from PetEdgeJun 4, 2021

We are very sorry for the delay with USPS to Delaware. A customer service specialist will reach out to refund your $10.70. They are typically slower than UPS. Sorry for the inconvenience.

Response from PetEdgeMay 19, 2021

Hi Sarah, sorry for the delays with UPSP also we definitely should have waived the $4.74 shipping cost since you were so very close to the $99! I will go ahead and issue that credit and have a customer service specialist follow up. Thank you for this feedback; it's important in helping us improve.

Response from PetEdgeMay 19, 2021

Thank you very much for this feedback and sincere apologies on the shipping delay. This feedback will help us improve as we've seen high demand in orders recently; we are taking measures to ensure prompt delivery and your patience is very much appreciated.

Response from PetEdgeMay 16, 2021

Doni, please accept our apologies for the back ordered Sherpa Crates. We are working hard to keep our most popular products in stock and this feedback is extremely important in helping us improve.

Response from PetEdgeMay 2, 2021

We apologize for the delay on the Andis Blade. It is back in stock Mid-May and will ship out for you. We are working hard with our partners to keep our best products in stock and your patience is most certainly appreciated.