PetEdgeReviews of petedge.com

Response from PetEdgeDec 9, 2022

Hello! I do see the WL1051, Red Nail Polish, is on backorder until approximately 12/28/2022. Please rest assured we will send your item out as soon as we get it back into stock. We appreciate the feedback from our customers so we can do better service you. Thank you for your continued partnership with PetEdge, we greatly appreciate your business!

Response from PetEdgeDec 5, 2022

Hi there! We have a customer service specialist reaching out to you to resolve this issue! Thank you for taking the time to let us know where we fell short. Thank you for being a PetEdge customer, we truly appreciate your business!

Response from PetEdgeNov 29, 2022

Hi there... We tried to contact you to resolve any issues you were having and did leave a message. Please call us at 800-738-3343 so that we can assist you in resolving any issues you have. Thank you for taking the time to review us, and we want to resolve any issues you're having.

Response from PetEdgeNov 8, 2022

Hello Paul, we do apologize for any miscommunications or miswording's on invoices. Thank you for bringing this to our attention. We will be sure to pass this along to the correct department to review. Thank you for being a PetEdge customer, we appreciate you!

Response from PetEdgeNov 5, 2022

Hi there, we don't show a clipper on your order, but I do show a table on back order however, if color is not important, I do have the black table in stock, and can get that switched right away. I did leave you a VM with our contact information so please give us a call so we can get this taken care of. Thank you for providing us with feedback, as it only helps us to do better. Thank you for being a PetEdge customer, we look forward to hearing from you.

Response from PetEdgeOct 10, 2022

Hi there, yes Jamison has been with us for 4 weeks, and I listened to the call entirely. Thank you for bringing this to our attention, and the greeting being scratchy as well. We appreciate feedback from our customer so that we can do better. Thank you for being a PetEdge customer, we appreciate your business, and apologize for your experience.

Response from PetEdgeOct 7, 2022

We are very sorry for your experience and have reviewed your order entirely. We see your order was placed on 09/23 after hours, and our warehouse is closed on the weekends. Your order was picked and packed on 09/26 and put on the truck on 09/27. I do show it was delivered on 09/30 to you. We do ask that you allow 24-48 hrs for processing, and 5-7 business days for delivery. Please let us know if you have not received your order 800-738-3343 or if there are any issues with your order. We appreciate your feedback and know that we take your review seriously and are doing our best to improve daily. Thank you for being a PetEdge customer as we do appreciate your business!

Response from PetEdgeOct 3, 2022

Thank you for taking the time to leave a review. I looked into your order and it appears everything has shipped out. Your order is scheduled to be delivered with UPS tomorrow. Again, thank you for the review and for bringing this to our attention. We appreciate you being a PetEdge customer.