PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Valued C.
Everything was shipped quickly even an item that was suppose to ship at a later date came early.
Response from PetEdgeFeb 20, 2024
This is fantastic to hear, and thank you so much for taking the time to share your experience with us, we really appreciate hearing your feedback! Thank you for choosing PetEdge for your grooming needs, we appreciate your business!
Elizabeth B.
It will be appreciated if liquid products in buckets are packaged in well labeled boxes indicating (this side up). The delivery guy place the box horizontally and part the product was missed on the floor.
Response from PetEdgeFeb 19, 2024
Thank you very much for sharing your experience with us, we really appreciate it. We are sending your recommendation to our warehouse management, as we bag the products, and sticker the products down, but this side up makes perfect sense. Thank you for choosing PetEdge for your grooming needs, we truly value your business!
Valued C.
Easy to order from, have good selection of products. Down side is even small orders come in multiple shipments not all at once like other companies and they send WAY too many emails confirming order, invoices for order, shipping info. Last order was 4 items and they all came on different days so not efficient and harder to keep track of if something is missing.
Response from PetEdgeFeb 15, 2024
Thank you for letting us know how we're doing, we appreciate this! We will make sure to pass on your recommendations, and thank you so much for providing feedback on your experience. Thank you for choosing PetEdge for your grooming needs, we truly value your business!
Lisa
The sales representative was very nice and helpful
Response from PetEdgeFeb 14, 2024
This is fantastic to hear, and it shows JeTara was assisting you on the call, and she is absolutely fantastic! We are going to share this review with her, and also share the review the customer service team as they ♥ seeing this! Thank you for sharing your experience and thank you for choosing PetEdge for your grooming needs, we truly appreciate your business!
M C.
I ordered the Master Grooming Tool Case and it was delivered promptly. I selected that tool case because it looked sturdier than other cases I reviewed. I groom dogs in my customers' homes so I had hoped it would be able to fit all the supplies I need to bring with me. Pros: The case and handle are very sturdy. The wheels roll easily. It seems very well built. Cons: The case could be a little roomier. If the bottom section was about 2" higher, I would be able to stand my dryer up in it (it is a Metro Air Force Quick Draw dryer) as well as my product bottles. As it is, the dryer is lying on its side along with other needed equipment (a handheld dryer and a spare clipper) and my product bottles are on the bottom of the upper section. After getting things organized in it, I realized I was going to have to figure out where to put my dog towels. One more section about 6"-7" high would be good or if the case was wider, that would work as well. My old case was a scrapbooking case that was 19"H x 15"W x 15"D. It had 2 front pockets, a pocket on either side, and 2 sections inside. My only other ask would be for 4 wheels instead of 2.
Response from PetEdgeFeb 2, 2024
Thank you for taking the time to share your experience with the Master Grooming Tool Case, we really appreciate hearing your detailed feedback! We will share this review with our marketing team these reviews really help our product development! Thank you for choosing PetEdge for your grooming needs, we truly value your business!
Tammy S.
Large variety to choose from. Prices are good. Shipping is to slow.
Response from PetEdgeJan 23, 2024
Hi there, we appreciate you sharing your experience with us, and unfortunately your order got stuck in our terrible weather conditions as your order came out of our Illinois warehouse. We apologize for the inconvenience as we had many of our carriers that were unable to even pick up their loads with the conditions. We appreciate and thank you for your patience. Thank you for choosing PetEdge for your grooming needs we truly value your business.
Lynette G.
Nice assortment of product. I do wish that all of the photos were accompanied by prices without having to click further.
Response from PetEdgeJan 19, 2024
Thank you so much for providing feedback on your experience, we appreciate hearing your feedback! Some of our products have multiple sizes or colors, so not all prices can accompany the photos on the search page. Thank you for taking the time to share your review with us, and thank you for choosing PetEdge for your grooming needs!
Valued C.
In every order I spend an average of $2,5k but I never get the discount in shipping that you offer
Response from PetEdgeJan 17, 2024
Thank you for taking the time to share your review with us, we appreciate hearing your feedback! We reviewed your account for any errors, any orders that did not have the free shipping applied were the orders where you chose USPS as the carrier. Our free shipping is for qualifying orders over $99 shipping through FedEx, this will populate as FedEx Ground for $0 when you are checking out. If you ever need assistance with this you can contact us at 800-738-3343 and one of our representatives can ensure you are choosing the correct carrier for your items. Thank you for choosing PetEdge for your grooming needs, we appreciate your business!
