PetEdgeReviews of petedge.com

Response from PetEdgeDec 5, 2023

We apologize that the trucking company didn't contact you, we checked with them, and they said they did, but their number may have come up as a private or potentially spam. Again, we apologize for the inconvenience, and thank you for choosing PetEdge for your grooming needs, we appreciate your business!

Response from PetEdgeDec 5, 2023

Hi there, we apologize for the delays, as some of our vendors are having difficulties with getting us the product we need. We are trying to get ahead of this backorder by ordering more of the popular products to have them more readily available. We appreciate your patience and thank you for choosing PetEdge.

Response from PetEdgeNov 30, 2023

I'm very sorry to hear this, we've been working on upgrades to our system, and I apologize for any inconvenience caused. I have forwarded the issue to the right department to review as well. We truly value your business and appreciate you letting us know. Thank you from PetEdge ♥

Response from PetEdgeNov 28, 2023

Hi there, we show all but the TP Fresh Pet has shipped. Our Fresh Pet has been on backorder for some time now, and we do show it will be in on 12/05. I apologize if you didn't see that when ordering as it is on our site showing backordered. Please let us know if you would like anything changed on your order. 800-738-3343. Thank you for choosing PetEdge we appreciate your business!

Response from PetEdgeNov 14, 2023

We appreciate you taking the time to leave us a review. Our website is constantly being updated and we are working to make improvements on a regular basis. We are very grateful for your feedback! Thank you for choosing PetEdge.

Response from PetEdgeNov 6, 2023

Hi there, we hear you, but unfortunately just like many other companies, we are being charged more for products, and have absorbed some costs, but cannot absorb all. We do have some great Black Friday sales coming up, please watch your emails for those or look on our website at Petedge.com and go all the way to the bottom and you will see current promotions that we are having. We appreciate you choosing PetEdge, and supporting a smaller business!

Response from PetEdgeNov 3, 2023

Thank you for sharing your experience with us, we really appreciate it! The leggings on your order are currently on back order, if you need assistance with this item or the 3FW blade please don't hesitate to reach out to us. We appreciate you taking the time to review us, thank you for choosing PetEdge for your grooming needs, we truly value your business!

Response from PetEdgeOct 30, 2023

Hi there, we reviewed the call, and your account entirely, and have a replacement being sent to you. We apologize for the inconvenience this is causing and thank you for bringing this issue to our attention. Thank you for choosing PetEdge, we truly value your business!