William R.
Far faster shipping than I expected
Far faster shipping than I expected. Complete order. My only complaint is that Fed Ex didn't send me a delivery notification, and it sat on my porch for an unknown period of time. I have porch bandits in my area, and knowing when the expected time of delivery would have been nice.
Response from PetEdgeApr 26, 2024
Hi there, we truly apologize for the lack of communication regarding your tracking number however, you should have been sent an email from PetEdge. Upon your next order please make sure that the email address we have is the correct one for you and know that if you are in an area where porch bandits are unfortunately out there, once you have the tracking information you can go onto the FedEx website, put in your tracking and have your packages held at a FedEx retail location which is a more secure option. Thank you for taking the time to review us, we do appreciate your you and your business. Thank you.