PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Gina B.
The website needs to be better. I tried to make an order for Shampoo and it took me forever because the website kept glitching out and the coupon code did not work back524
Response from PetEdgeOct 21, 2024
Hi there, the promo code you had entered had expired, but we were able to enter a good promo code for you 😊. Thank you for letting us know of your experience we appreciate your feedback, and business at PetEdge. Thank you. PetEdge 🐕❤️
Juliette O.
Variety & user friendly
Response from PetEdgeOct 15, 2024
We love hearing this, and thank you for sharing your online experience, we truly appreciate you and value your business. Thank you PetEdge. 🐕❤️
Dogs By Deb - Deborah S.
I have been a customer for over 20 years, and have always been pleased with your service. It is always annoying to be asked to rate a transaction.....before the transaction is complete. Once my order arrives, after the big gap with the website being down, I can give your company a true review. At this point your company has my money and I have nothing. Not a complaint as I have always received my orders in good time and in good condition.
Response from PetEdgeOct 10, 2024
Hi Deborah, we have fantastic news your order that was placed on 10/7 is due to be delivered to you this Friday. We will let the Marketing team know of the frustration with being asked to review us before you receive products, and we apologize for this issue. Thank you so much for taking the time to give us a great review and being a loyal customer for over 20 years we really appreciate you and your business. Thank you. PetEdge.
Valued C.
Everything Petedge sells is of great quality, not the most affordable though. That's why I give it 4 stars.
Response from PetEdgeOct 9, 2024
Hi there, we thank you for the review and do our best to provide you with the best pricing possible. We do have a price match guarantee which I will include the link so if you do find the item you purchased at a lower price, please give us a call and we would be happy to refund you the difference. 800-738-3343 Please see the link for our price match policy: https://www.petedge.com/low-price-guarantee. Thank you for taking the time to share your review wtih us, we truly appreciate your business. 🐕❤️
Valued C.
Have a back order? When will it come?
Response from PetEdgeOct 8, 2024
Hi there, your item will be in stock on October 16th, we have a customer service specialist reaching out to let you know and see if you want the order to still process. Thank you for choosing PetEdge we appreciate your business!
CAROL L.
I found the site to be somewhat cumbersome. I thought the toy and treat category was more limited than other sites I use. However I found the product that I use at a great price, so thank you!!
Response from PetEdgeOct 8, 2024
Hi there, our website has been down and coming up slowly, so we apologize for the experience you had. I will pass along the toy and treat category to our product development team, and see if we can help in that area, however, we are happy to hear you found the product you wanted, and a great price. Thank you for choosing PetEdge we truly value your business!
Rachel L.
Ordering is easy, and my order usually gets here pretty quickly too. I just wish they would stop sending order confirmations and status updates to my old email, and send them to the correct one instead. I changed it in my account, which shows the correct email, but everything still goes to the old one.
Response from PetEdgeSep 4, 2024
Hi there, we will review your account and make master changes as your information must be updated in our master database. We will review and fix for you permanently for your future orders. We apologize for any inconvenience this is causing and appreciate you letting us know of the issue. Thank you for choosing PetEdge we do appreciate your business.
Tom F.
I didn't care for the final checkout page where you hit "place your order", you can't see exactly what you are buying.The items are not listed, just the total spent.
Response from PetEdgeSep 4, 2024
Hi there, thank you for taking the time to share your feedback, we are providing this feedback to our Marketing team to see if there's anything on their end they can do to make the ordering experience better. We appreciate your review, and you. Thank you for choosing PetEdge we truly value your business!
