Perry's Steakhouse and GrilleReviews of perryssteakhouse.com

I’ll preface this review by noting how posh the ambience is without being pretentious, though the dim lighting required the use of our phone’s flashlights to read the menu. Sadly, between the poor execution of the menu & the service, Perry's was not at all the elevated experience we were anticipating for a $500 meal (including tip), for a party of four! In the almost 3 1/2 hours we were there, the wait times, from cocktails to appetizers, all the way to the main course, were ridiculously long! Our server’s name was Jeannie, as in the classic TV show, I Dream of Jeannie. If only she'd granted us three wishes, like a 'real' Jeannie could, it would have eliminated myriad snafus that led to this dining debacle. Over the course of multiple delays, Jeannie never made any good will gesture (which would have been appropriate), such as bringing us, I don't know....maybe the complimentary bread & butter that she forgot to serve us altogether! Other issues we experienced included: running out of tequila for the Rare Rita cocktail, running out of crab cakes (ordered as my main, along with a spinach salad), then not being told they ran out until food arrived at the table for other members of our party. The calamari was tasty, but too heavy on the oil & the spinach salad was drenched in the vinaigrette, leaving me with a plate of limp, soggy greens. My friend's potato wedges arrived charred & when asked if she'd like a replacement, she passed, as we couldn't bear another long delay. Her husband ordered the NY strip ($70.00) but was served a different cut of meat. When the NY strip finally arrived, it had a blue cheese topping that he'd never ordered. Overall, we were terribly disappointed by this entire experience & won't be returning. For a restaurant that runs 23 locations across the US & touts itself as providing impeccable service & an award-winning menu, it seems the 11,000 sq. ft. Gilbert location might be a tad ambitious for their kitchen to handle.

I ordered the chicken oscar and it was not good at all. The chicken was tasteless and the bearnaise sauce was like water, n o creamyness at all. At least the crab meat was good. The asparagas tasted raw as it was hard. Dont ever get this since i know you wont like it no more than i did.

My wife and I along with Friends visit this Perry's probably weekly if not at a minimum every other week. We were just there on Friday 9/5 and got the burger special with the old fashioned but that was too sweet so they let us sub it for just a regular old fashion that was great. We came in as a party of 5 with a 4pm reservation on 9/10 and asked to do the same thing and were told no problem. My wife and I both ordered the burger to do the deal for $24 and got a French onion soup to share. it started off bad as the soup was room temp and I would have sent it back but server was no where to be found. My burger ordered Med was over cooked to well but didn't say anything because the flavor was still good. We then ordered the Pumpkin cheesecake and both had cappuccino which both were room temp not hot at all. We told the manager and he said thank you for letting him know and then we got the bill and we did not get the special per the waitress in the bar area because the manager said no. The manager came over and said that if he did it then corporate would ask questions and he just wasn't going to do it. After we expressed our dis satisfaction to the waitress and her reply finished this night off with I just serve you food I don't cook or nor do I make any disissions here. this is not the way we expect to be treated.

We both ordered the filet. I had a side of scallops. Bad choices all around. The scallops had no flavor. The fillets were dry, had no flavor, and the meal wasn’t worth the 200 bucks we shelled out for it. We will never go back there again.

We did not have a reservation; place was empty around 5:30 but took three aloof people at the desk over 15 minutes to seat us. The server (Jordan) was nice, almost worrisome. The food was the biggest disappointment: my medium filet mignon was cremated and dry, the fried asparagus was overly breaded and had no taste (not worth $24 or even $5). My partner snapper was dry and bland. Drinks and dessert were good. We drove 1.5 hours for $220 (w/o gratuities) meal that was truly a letdown. The place was still more than empty when we left!