Albert R.
Excellent
I had excellent service with Nate and Jamie I would definitely use them again and the feature

At PERL Mortgage, we’re committed to making your loan experience as stress-free and simple as possible. We start by offering a robust portfolio of competitive mortgage loans, world-class concierge-level service, and an all-star team of highly experienced and knowledgeable mortgage consultants who will exceed your every expectation.As one of the top 100 lenders in the Nation with over 23 years of mortgage experience, our stellar performance is a direct result of our commitment and dedication to our customers and their successful loan experience.We’re honored and privileged for the opportunity to be your lender for life.
PERL Mortgage, Inc (perlmortgage.com) has 778 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Investments & Wealth · Saint Charles, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent
778 approved reviews, newest moderated first
Albert R.
I had excellent service with Nate and Jamie I would definitely use them again and the feature
BB
Didn't explain things the best which was frustrating as a first time homebuyer. They also were still working on my paperwork very close up to my closing deadline which was stressful. But they were all friendly.
Response from PERL Mortgage, IncJul 9, 2018
Hello BB, Due to the limited name displayed, we can’t narrow down which transaction might've been yours. We would love the opportunity to get your feedback and find out from you how we could’ve better helped you through your loan experience. Please reach out to someone on my team at 773.413.6212. Thank you, Ken Perlmutter President
Roselinda
Perl Mortgage What a TEAM, work harder then any mortgage company I have ever knew. Sean and his team work long hours to get my husband and I approved on our 1st house together as a husband and wife. Keep up the GREAT service.
Arjit D.
Deborah and Jennifer were absolutely amazing to work with throughout the process. They handled everything very professionally. The mortgage process with them was a breeze. Thank you guys!
Jason
Perl Mortgage fee and extra appraisal fees were not disclosed up front! He compared costs side by side with my other loan option with his fees not properly disclosed. The process started out fine with reasonable closing costs estimated and a can do attitude from Bill Siefken. Up until a couple days before closing everything was "on track." Then he said he would pull it off if I just jump through a couple more hoops. Then the communication and updates stopped coming from the broker. I had to keep calling him. He would give a time that he would provide an update, but the update wouldn't come. The closing costs continued to go up WAY over the original amount - including additional fees that should have been disclosed up front. Close didn't happen on time and we were not notified that it wouldn't until the day before. Then the next 2 closing dates were also missed. I would provide requested documentation right away, then wait several days to hear back on the status only to find out that they needed additional documentation. If I had been asked for it all at once this would have been much less frustrating. If there had been better communication, this would have been much less frustrating. Luckily the sellers and the sellers' attorney were very helpful and understanding of the situation. Thanks to their understanding of this bad situation, the close did finally happen. Bill notified me by email the day before close that he would not attend the close (without providing a reason). He often blamed others and never took responsibility for the delays he caused. The others he blamed were his "assistants" and underwriters. The assistants would make requests, but never answer or return phone calls. I would strongly recommend against using this company. I now understand why mortgage brokers get bad names.
Response from PERL Mortgage, IncJul 5, 2018
Hello Jason, We’d like to express our deepest regrets that your experience with Perl was not as enjoyable as it could’ve been. Because the circumstances that cause fees and target dates to change can be related to sensitive personal information, we’d appreciate the opportunity to discuss your transaction over the phone. We are always looking for opportunities to improve our communication with clients and we hope to hear from you soon. Please reach out to someone on my team at 773.413.6212. Thank you, Ken Perlmutter President
Tamara W.
Excellent service. I would recommend to anyone.
Arturo A.
Very helpful
Robin
Sharri and the team were great to work with. They always got back to me right away and were pleasant.