Kyle J.
We ordered a 10 x 19 Pergola last fall…
We ordered a 10 x 19 Pergola last fall and just assembled. It appears to be as advertised and feels very solid. The assembly was tedious at times, but not terrible. I would say I do not reccommend ordering the wood slat walls. I paid around $3,000 for two 10' slat walls, and what arrived was a pile of loose lumber that I image I could purchase for $500 or less.
Response from PERGOLUX USAMay 6, 2026
Hello Kyle, Thank you for taking the time to share your experience, we’re glad to hear that your pergola meets expectations and that you’re happy with its overall quality and durability. We also appreciate your honest feedback regarding the wood slat walls. We understand your concern about the value and how the product is delivered. The slat wall system is designed to be assembled on-site to allow for proper fit and alignment, but we recognize that this may not have matched your expectations—especially at that price point. Your feedback is important, and we’ll be sure to share it with our product team as we continue to review both product design and how we communicate what’s included. If there’s anything further we can assist you with, please don’t hesitate to reach out. Thank you again for your support and for choosing PERGOLUX. PERGOLUX Team