Perform BetterReviews of performbetter.com

Response from Perform BetterJun 12, 2023

Hello Marlon, Thank you for reaching out. I do see that our team was assisting you with a return of your recent order and helped in placing a new order for a replacement item you were looking for. Regarding the return - I do see that we received that item back, and the refund of $43.50 was processed for you today. You can expect to see that post back onto your credit card in the next few business days. If there's anything else we can assist you with, please contact us via email, phone, or live chat and we will be glad to help in any way we can. Thank you, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterJun 12, 2023

Hello Sonya, Thanks so much for your order and for reaching out to us. I apologize for the inconvenience regarding the shipping costs. Like many other companies, we are experiencing extremely high freight charges that we are hoping will lower over time. We always strive to provide the most accurate and fair shipping costs on all orders we ship out to our customers. I did review your order and checked with our carriers to confirm the shipping cost, and the rate you received is accurate based on the weight, amount of packages, and ship to location. Going forward, if you ever have any questions about shipping costs, please contact us via email, phone, or live chat and we will be glad to look into your order and review all shipping options to try and save you money when possible! Again, we thank you for your order and if there's anything else I can help you with, please feel free to reach out. Thank you, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterJun 12, 2023

Hello David, Thanks so much for your order and for reaching out to us. I apologize for the inconvenience regarding the shipping costs. Like many other companies, we are experiencing extremely high freight charges that we are hoping will lower over time. We always strive to provide the most accurate and fair shipping costs on all orders we ship out to our customers. I did review your order and checked with our carriers to confirm the shipping cost, and the rate you received is accurate based on the amount of packages, their individual weights, and ship to location. Going forward, if you ever have any questions about shipping costs, please contact us via email, phone, or live chat and we will be glad to look into your order and review all shipping options to try and save you money when possible! Again, we thank you for your order and if there's anything else I can help you with, please feel free to reach out. Thank you, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]