Mark E.
The company is really good at customer…
The company is really good at customer service. Excellent responses and fast! They provide detailed information for all orders and problems!

PerformanceChipTuning is the leader in performance products for Automotive, ATV and Motorcycles. We offer the best in add-on products that improve your vehicles performance and help improve fuel economy. Today PCT products span the spectrum of auto/motorcycle technology. We continue to offer our famous Performance Chips for all vehicles while constantly updating our performance products for the latest cars and trucks on the market. We have been in the business for over 10 years and work closely with performance shops, parts manufacturers and dealers globally.Customer service is always #1 at PerformanceChipTuning. Our team consists of specially trained salesmen and technicians who can promptly answer your questions. Using a state of the art warehouse facility, we ship quickly to your door, no matter what state or country.
Performancechiptuning (performancechiptuning.com) has 123 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingAuto Parts & Wheels
Excellent
Auto Parts & Wheels · Redmond, Washington
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Auto Parts & Wheels
Excellent
Auto Parts & Wheels · Orlando, Florida
Excellent
123 approved reviews, newest moderated first
Mark E.
The company is really good at customer service. Excellent responses and fast! They provide detailed information for all orders and problems!
Ron F.
I recently bought a GTE Stage 1 OBD2 TUNER for my 19 Abarth spider 124 and love it. Got it within days ! I then ordered a code reader, but only goymt the order confirmation for order 162080. I called after a couple of days and got right thru and it was resolved ! I will be doing more business with the for sure.... VERY RESPONSIVE
Jason
Let’s just say I got dyno sheets to prove these chips are garbage. I have 1/8 mile and 1/4 mile times that say they don’t make any changes to ur car. Tried out on two different types of cars save ur money. I am thinking about starting a class action law suit so people stop getting scammed. If interested let me know you can call my attorney.
Response from PerformancechiptuningJun 28, 2023
THIS GUY IS A TROLL, PROVIDED ORDER#7685280 THAT'S NOT OUR ORDER # FORMAT. TRUST PILOT REFUSES TO REMOVE THIS FAKE REVIEW UNLESS WE PAY THEM.
Eric B.
Their lack of transparency and my own good common sense have dictated to me that I'd be better off not spending my money with this company. I emailed them to ask why their BBB rating and reviews are so bad. They asked me to provide the link. I did. They emailed me back a link to buy their product. Never responded to my concerns at all. I'm glad I took the time to email this company before I spent money with them. No thanks.
Response from PerformancechiptuningJun 6, 2023
THIS GUY IS A TROLL, DID NOT PROVIDE ORDER# NOT A REAL BUYER. TRUST PILOT REFUSES TO REMOVE THIS FAKE REVIEW UNLESS WE PAY THEM.
Jordan
Good Customer Service
Jessica S.
The shipping was very fast. The customer service is great and friendly, too. They keep their word and I wouldn't hesitate to do business with them in the future. Glad I made the right choice for my purchase.
Response from PerformancechiptuningApr 19, 2023
Thank you so much for your review, we're happy to have you as a customer. We're here to help.
Pain B G.
I purchased this item March 13th 2023 for my 2004 Nissan Titan everything was ok at first....Then the truck started randomly stalling not thinking it was the chip my crankshaft sensor went continued use after replacing that the truck continued to stall ended up burning my starter up which was my fault but was better than being stuck blocking morning and evening rush hour traffic. I replaced the started still not thinking it was the chip truck continued to stall every time I came to a stop so not thinking it was the chip i replaced the fuel pump today 14th of April thinking that was the issue Nope not at all stalled three times after that finally I decided to remove the chip low and behold no more stalling truck drives like brand new again.Not very happy at all good thing i replaced all parts myself or i would be in the 1500 to 2000 range for repairs but luckily it only cost me 800 in parts i know for a fact it was the chip being the vehicle runs great ever since removing the chip... Update Im lying my vehicle has 118k miles not 200k this company is a joke when i called he answered call like it was his house phone then continued to disrespect me the whole time just real funny after the 2 weeks its says to have in youre vehicle everything starts failing lmao you know be an honest business owner and quit calling everyone liars when its you im well within my 60 day return policy just want my money back didnt ask you to make any repairs to my vehicle
Response from PerformancechiptuningApr 19, 2023
False statement. This buyer called us and said our chip cause all these problems on his 20 year old truck with over 200,000 miles on it. Not sure why he's blaming our chip, we've been in business since 2007, never heard of our chip causing ALL of these issues. We've had outrageous claims before, but this one is a first.
John R.
I will never do business with this company ever again. I ordered a cold air intake for my Ford Taurus SHO. I hit a dog on the interstate which placed my car at a salvage station to be inspected by an adjuster for a total loss claim. I called to simply cancel the order since I no longer needed the part. I was told the order couldn't be cancelled and I would have to pay MORE money to ship the item back, in it's original box, unopened and unused. I told them the reason why I needed to return the item and they had no concern for my tragic situation. I paid $30 to ship the product back to this company. When they received the product back, they took an additional $20 off my refund. So I paid $125 for the product, never used it due to an unforseen situation, sent it back after having to pay to ship it back, then was fined an extra fee. So my $125 refund was actually only $75 for a product I never used. I will never do business with this fraudulent company ever again. If they were the only company providing what I needed, I would simply do without. They lack customer service skills and obviously do not care about their customers.
Response from PerformancechiptuningApr 12, 2023
THIS IS NOT TRUE: ''I was told the order couldn't be cancelled and I would have to pay'' Unfortunately, this buyer was demanding we pay for his return shippin after he mistakenly ordered it and wanted it canceled after it was shipped out. He did receive a full refund despite him costing us and leaving a false review.