PerformancechiptuningReviews of performancechiptuning.com

I am no expert but I did notice performance gain on my 08 Chevy HHR SS. The problem is the chip caused some electrical issues. When I first installed it some fuses were blown immediately. I replaced those thinking its just a one time issue. Used the chip for a few more weeks and then one day the ABS light came on. Took it to my mechanic and it turns out that the ABS module/system was gone. Now I cannot say its due to the JDM chip but I had never had electrical issues with the car before installing the JDM chip. So yes it does increase performance but beware of electrical issues at least if you own the HHR SS. No plans to use it anymore. Will go back to my Pedal Commander which has always worked well for me. Yes I know they are not the same but I am not trying to race anyone.

Let’s start with the product itself. 0 Stars. The Stage 4 PCT chip that I purchased for my 2017 Chevrolet Equinox from them definitely did NOT work for me. At all. Let me preface this review by clearly stating my intentions: I am simply sharing the exact details of MY actual experience with their product. I am not trying to disparage PCT. I have not (and am not now) calling them names or using profanity in any of my communications. I am not saying their product is a scam. I am not calling them a terrible company. Here is exactly what happened: On Aug. 24, 2023: Received the unit and plugged into the OBD connector as directed. Gave it a minute to connect and load. Once ready, I started the car and let it run a few minutes. First thing I noticed was that some of the data fields did not show up on the display unit. ECT, for example, did not display any value at all. Next thing I noticed was a very uneven idle. The engine was “surging” slightly, revving up and down by itself. Next I noticed intermittent error messages on my dash display, including “Service Power Steering” and “Service Park Assist”. When I tried driving I noticed that my gas gauge, speedometer and tachometer were all “bouncing” or oscillating from low to high values intermittently. The driving characteristics with the chip installed were terrible. Upshifts were hard and inconsistent, sometimes at low rpm sometimes at high. Also downshifts were sporadic and noticeably hard or jarring. Bottom line- Various instrumentation problems, error messages and poor and inconsistent driving characteristics. Next, let’s talk about PCT customer service. 2 stars. Emailed and described results of trying the chip, exactly as described above. A couple of days later, the reply from PCT “Support” was simply a 12 line note providing return instructions. No attempt to troubleshoot. No additional guidance to try making any changes in the install process. No attempt to explain what may have been the problem. No offer to try replacing this chip for anything different that may have better results. So their support flowchart has only two legs??? Works= Yes. Keep Works = No. Return. Kind of makes me wonder if complete product failure is no surprise, and basically inevitable, so don’t even bother trying to resolve or replace? Returned within 2 days for the “Full Refund” as promised in their online literature. **To their credit**, they actually did process a (partial) refund fairly quickly- 3-5 days as promised. HOWEVER, they also tried withholding $40 of my $299.00 refund for what they called “Shipping and Restocking” fees. Again, **to their credit**, this remainder was reimbursed, but only after I sent another email pointing out that: A) shipping, per my invoice, was FREE and therefore, if not reimbursed would equal a deduction of exactly zero dollars, and B) their own terms and conditions state that a restocking fee only applies IF the product is not returned in “like new” condition. Mine was precisely 2 days old, used for a total of less that 30 minutes, and returned in EXACTLY the condition in which it was received. Including all original packaging. If you decide to deal with this company, which I would not recommend based on MY experience, be sure to keep all your original packing materials, and more importantly keep detailed records of everything- invoices, emails, tracking numbers, photographs of items, packing materials etc. You’re very likely going to need them when it comes time for them to honor their refund policy. Again- this was just MY experience.