PerformancechiptuningReviews of performancechiptuning.com

Just stay away and don't purchase. Such a waste. Did not do anything at all for my Challenger. And customer service is non-existent 100%!! Sent them an email with a question that should have taken about 2 seconds to answer. Finally, after 3 emails and over a month later, I got a 5 word response. Save your money, get an actual tune, and don't purchase this snake oil!! If anyone is interested I've got the stage 1 chip for a 2019 scat pack challenger I'll sell for half price!! Was installed for about 3 weeks!

OK... finally got the miles on the chip that they required. It actually does work. Not sure how much horse power it added to the car but I can tell a difference in acceleration and shift points. I did hear back from the company about the questions I ask.. about a week later. I guess later is better than never... I am gonna get one for my 6.4 Ram next.....

I’m rarely compelled to write a review, but this product changed a very expensive purchase into a vehicle I enjoy driving. I ordered a fully loaded Jeep Cherokee for my wife in 2022. Everything except the towing package which, the dealer explained would only include the 4 cylinder but assured me it would be surprisingly adequate. They were wrong…even worse, after the dealer service was expired, I was shocked the first time I cleaned the air filter to find a 6 cylinder under the hood! I’m won’t go into what is excellent and what is not about the new Cherokee, but this vehicle was at the bottom of my list of vehicles I’ve owned. On the flat lands of the Texas Panhandle at a 75mph cruise, my vehicle would down shift to handle an overpass. Even on level ground, it would downshift to maintain speed against a 20mph headwind. It wouldn’t stay there though; it shifted down then up then down then up. Driving in the Rocky Mountains, I just manually shifted. The Jeep could not figure out what gear to be in. AND, if we were in a traffic situation, we learned to never assume it would get up and go…usually it hesitated trying to find a gear and then the acceleration was poor at best. I was looking at new vehicles within the year. Hoping there was something to be done, I read a lot of reviews, critics and rebuttals from Performance Chip Tuning. But there was one review that seemed particularly credible as the reviewer described many of the same symptoms on a similar vehicle. Rough idle, really bad shift points, lack of power at speed, and pathetic acceleration for a 6. I wasn’t expecting much in the way of mileage. I opted to try the Stage 2 performance chip. I’ve been shocked at the change. It says a lot about how significantly the factory programming affected an otherwise capable vehicle. Within a week, my wife and I both noticed the smoother idle, smoother shifting and an increase in acceleration. Over the next month, we noticed that the vehicle maintains highway speeds without effort and when it does have to shift, we really don’t notice. Average mileage has improved about 2mpg as advertised. And acceleration is measurably and noticeably better (I have a “drag strip in a box” that I’ve tested with other vehicles on an actual dragstrip). Five months later, my wife and I were returning from the traffic of the city to our rural home down a dirt road and we observed it was hard to believe this was the same vehicle. Don’t get me wrong, it’s not a high performance car, but it is what I had expected when I bought it. Maybe better. I can’t emphasize what a positive change this tuning chip made to our vehicle.

I put a Stage 2 on my 2017 Expedition. It’s done nothing but exactly what I was hoping for. Torque increase is huge, mileage has gone up, and all I did was plug it in. The turbo’s spool up quicker and the power is very smooth. Had it for over a month now and it’s still getting stronger. VERY HAPPY

I am no expert but I did notice performance gain on my 08 Chevy HHR SS. The problem is the chip caused some electrical issues. When I first installed it some fuses were blown immediately. I replaced those thinking its just a one time issue. Used the chip for a few more weeks and then one day the ABS light came on. Took it to my mechanic and it turns out that the ABS module/system was gone. Now I cannot say its due to the JDM chip but I had never had electrical issues with the car before installing the JDM chip. So yes it does increase performance but beware of electrical issues at least if you own the HHR SS. No plans to use it anymore. Will go back to my Pedal Commander which has always worked well for me. Yes I know they are not the same but I am not trying to race anyone.

DISHONEST COMPANY – READ BEFORE YOU BUY I purchased the Stage 1 chip for my 2020 Ram 1500 5.7 Hemi. I followed the installation instructions perfectly. I drove with the chip, never removing it, for 3 weeks. I saw zero difference in fuel economy or power, driving the same routine every day. I emailed the customer support for a refund; the company’s site states there is a 30-day money back guarantee. After several emails, I received direction on how to return it. I packed it in the original plastic wrap and in the original box. This cost me around $13 at UPS to mail it back. Then, I got a refund for $79.99, $20 less than what I paid for it. I emailed again and inquired and was sent a link to the terms and conditions and there was a restocking fee. The terms and conditions do not apply because the chip I received was apparently defective, as it did nothing. AVOID purchasing products from this company. How can a restocking fee apply for an item that doesn’t work?? This company is DISHONEST in its dealings. It sold me a product that simply flashed blue lights and then charged me a $20 restocking fee for an item that did NOTHING THEY CLAIMED IT WOULD DO. Finally, I went to the company’s site to leave a review, logged in and was refused. The message said only people who have purchased the product can review it. I DID PURCHASE THE PRODUCT.

I purchased a Stage 2 "Smarttune" chip from PCT slightly dubious as to whether or not I would see noticeable positive results. Many of the so-called "performance chips" out there are scams and will either not work, or will harm your engine. Researching this company, however, left me fairly satisfied as to their claims and I decided to try them out. I started noticing results after about 5 days steadily increasing to a consistent level of performance after about 10. Not really knowing what to expect I was pleasantly surprised that the chip does indeed work. I am noticing slightly quicker acceleration, better rpm idle, and snappier throttle response across my rpm range. The only downside to the product seems to be that some people do have ligament issues with the product after installing and I can only attribute this to the fact that this type of technology is fairly new and is by no means perfected yet, especially for universal products. Overall, I am quite satisfied with PCT, the product gives noticeable results if not anything crazy (at least in my experience) customer service is extremely quick and very professional and helpful. Do your research before buying a performance chip and you should be good!

Let’s start with the product itself. 0 Stars. The Stage 4 PCT chip that I purchased for my 2017 Chevrolet Equinox from them definitely did NOT work for me. At all. Let me preface this review by clearly stating my intentions: I am simply sharing the exact details of MY actual experience with their product. I am not trying to disparage PCT. I have not (and am not now) calling them names or using profanity in any of my communications. I am not saying their product is a scam. I am not calling them a terrible company. Here is exactly what happened: On Aug. 24, 2023: Received the unit and plugged into the OBD connector as directed. Gave it a minute to connect and load. Once ready, I started the car and let it run a few minutes. First thing I noticed was that some of the data fields did not show up on the display unit. ECT, for example, did not display any value at all. Next thing I noticed was a very uneven idle. The engine was “surging” slightly, revving up and down by itself. Next I noticed intermittent error messages on my dash display, including “Service Power Steering” and “Service Park Assist”. When I tried driving I noticed that my gas gauge, speedometer and tachometer were all “bouncing” or oscillating from low to high values intermittently. The driving characteristics with the chip installed were terrible. Upshifts were hard and inconsistent, sometimes at low rpm sometimes at high. Also downshifts were sporadic and noticeably hard or jarring. Bottom line- Various instrumentation problems, error messages and poor and inconsistent driving characteristics. Next, let’s talk about PCT customer service. 2 stars. Emailed and described results of trying the chip, exactly as described above. A couple of days later, the reply from PCT “Support” was simply a 12 line note providing return instructions. No attempt to troubleshoot. No additional guidance to try making any changes in the install process. No attempt to explain what may have been the problem. No offer to try replacing this chip for anything different that may have better results. So their support flowchart has only two legs??? Works= Yes. Keep Works = No. Return. Kind of makes me wonder if complete product failure is no surprise, and basically inevitable, so don’t even bother trying to resolve or replace? Returned within 2 days for the “Full Refund” as promised in their online literature. **To their credit**, they actually did process a (partial) refund fairly quickly- 3-5 days as promised. HOWEVER, they also tried withholding $40 of my $299.00 refund for what they called “Shipping and Restocking” fees. Again, **to their credit**, this remainder was reimbursed, but only after I sent another email pointing out that: A) shipping, per my invoice, was FREE and therefore, if not reimbursed would equal a deduction of exactly zero dollars, and B) their own terms and conditions state that a restocking fee only applies IF the product is not returned in “like new” condition. Mine was precisely 2 days old, used for a total of less that 30 minutes, and returned in EXACTLY the condition in which it was received. Including all original packaging. If you decide to deal with this company, which I would not recommend based on MY experience, be sure to keep all your original packing materials, and more importantly keep detailed records of everything- invoices, emails, tracking numbers, photographs of items, packing materials etc. You’re very likely going to need them when it comes time for them to honor their refund policy. Again- this was just MY experience.