PerfectVapeReviews of perfectvape.com

While they did take a little longer to get they did come they were all good vapes and cant beat the price. I understand there is a issue shipping from their location but they have a work around that takes a little more time but they did come and were all great vapes. For the cost its well worth a little wait for me.

If I do ever get my Vapes I will never use this company again I spent over $140 . Over 2 weeks ago and still no vapes and when I emailed them told them I wanted my refund back they wouldn't e-mail are talk to me my Vapes set in LA Nevada for 1 1/12 weeks and now they're in Glendale Illinois and have been there for over a week so yeah never again will I use this company again.

I sent $411 and now they wanted a picture id and I sent that but I can't get an answer about my money or order. In other words, I am out

i do not think they deserve a star , i have never seen anything like this , i have order from them and still no vape it is almost 3 weeks , they should not charge a 10 dollar fee if they are not shipping right away , i had to order from a another company while waiting for perfect vape to send me my order.

I wish I checked here before ordering, it would have saved me the trouble, but shipping slowness aside, my main issue with this company is a complete lack of customer support/ service/ anything. They don’t view you as a customer, but rather a sale/ sucker/ victim. They will not try to please you. You made a purchase, they got paid, you are lucky if you got anything in their mind as they do not care if what they sent you was just nasty and ridiculous, faulty vapes. Customer service says “we don’t compensate for the taste.” What what what?!? That is like a glasses company saying they won’t give you a refund if you can’t see out of their glasses because they don’t compensate for sight. Or an air freshener saying they don’t care how it smells. In fact, what would they compensate for. The return department was different. First they ask for a video of you using the products in question. The next email will say, well we can’t take a return on an opened, used product. YEP. And they can’t tell what it tastes like. Oh. So they would have to listen to what their CUSTOMER SAYS AND BELIEVE THEM?!! This company is a joke and needs to be put out of business. Every aspect and every employee. I told them the Federal Trade Commission says that it is improper business practice to sell faulty products with no option for return or replacement. I believe they said it goes against federal business practices, or whatever. They would have to care. Save yourself the hideousness of this joke of a company and literally order from anyone else. That is the only way to end their evil business practices.

Ordered 4 replacement pods for the new RAZ. Order arrived within the stated shipping window. Many customers complain of slow shipping however their website clearly states 1 to 5 business days handling. Just because an order says "shipped" doesn't mean it's actually moving. It just means that the seller has purchased the shipping label. People see that and think their package is on the way when it is not.

They've had my order for a week and a half and still haven't shipped it. Horrible costomer service. Will never order from them again. This business needs to be shutdown! Horrible people, horrible business!

My own fault for not researching but they’ve been warned by the FDA for selling counterfeit and banned products. When I asked about shipping they gave me a highly unusual and weird answer about Oklahoma laws changing. What is odd is the laws actually in place do not have anything to do with what they said. Told me I could not cancel. Will be refusing the package ( if it ever shows up)not taking the risk.