PerfectVapeReviews of perfectvape.com

Ordered several times in fairly large quantities since their shipping is not cheap. Received an order of lost Mary two pods 35k. Did not open this set until about 2 weeks after delivery because I was vaping other flavor pods. The pods were defective and would not engage with the battery and kept falling out. E mailed them and showed a pic and offered to send a video although they are familiar with the problem as it’s not rare. They stated that the 72 hour warranty was up so I was not able to receive a new set nor a credit or refund. I explained that I received 14 pods in this order and it was unreasonable to expect me to open up each pod and engage it with the battery within three days. The liquid could then leak everywhere since it was punctured and it might be 5 or more weeks before I was ready for it. They did not stand behind their product. No refund or credit. That will be my last order with them since they do t stand behind their product and customer service rule is ridiculous

I always order my vapes from Perfect Vapes. The first order took a long time. I contacted customer service and they explained why. I was satisfied with the answer so now I order three at a time and then I always order so that I received mine right when I need them. I don't mind the long shipping time because the prices are Way better than going to a smoke shop.

absolutely atrocious. i am on day 10 of waiting for my order to be processed. they do not age verify in the checkout process, they waited 4 days to contact me separately with an email. staff seems to be a bit of smarties without being smart. Update same day after sending an assertive email: Your PerfectVape Order Has Been Updated- Out of Stock Refunded. get a load of this guy.

Ughhh. Beautiful buying website, terrible communication. Just an fyi, they’ll send a tracking immediately but doesn’t actually ship until 3 weeks later not counting weekends. It’s a shame, vape wholesale is my new place. Ordered and received in 4 days. Bam. Don’t waste your time.

PerfectVape has terrible website, checkout flow, and customer service. They let me know 4 days after placing my order that they were out of one of the items. But they lack the capabilities to issue a refund, only a store credit for the item and I would have to pay full shipping again just to get that item. They were extremely rude customer service when asking about it and instead of answering my question they just pasted me a clip of their FAQs it appeared. My bank has them marked as fraudulent and the bank blocked their refund of my entire order, PerfectVape is saying they already tried a refund and can't do it again, so it appears I just lost $126.53.

I ordered four vapes,and they never came.they took $90 OUT OF MY ACCOUT and isn't answering any of my calls I WANT A REFUND? (Do not recommend!!!)

I ordered from them initially and on the second order placed days apart they totally messed that up. They sent to another address and I seen it in the shipping they had in their portal. I tried correcting them and stated that it was the wrong address. They said it is being shipped to that address and I would have to get with the POST office to get it corrected. The order sat with created label awaiting items to be shipped for over 2 weeks. I was finally able to get with the post office on the second order as the address they sent to here in my county has no one living there, so I got that corrected. What they sent was not my order at all. It was 16 Foger Vape refills. I contacted them back and they issued me a return label. I said Ill reship it as long as you guarantee the refund. So they responded two days later they agreed. I shipped back and, I got my refund. So I waited a while and said well Ill try again perhaps there was a mix-up or something as in mistakes happen. I ordered some more stuff, they pulled the money and did a label created repeat, (correct address) and it is awaiting items to be shipped. the worst part is they took away my account access at Perfect Vape to see anything other than my order. When I contacted them by email they refuse to answer as to why they gave my account no access and are not shipping my order. now if they send it and it all arrives correctly AMEN I'm done, hopefully I don't have to return and get a refund. Hopefully I receive what they billed me for. Learn from my mistakes. Find somewhere else.

I’ve ordered from them multiple times yes Mabey the deliveries a little slow but there cheap everything I’ve ever bought has come working and checks out when I legit check it just plan out your order so the next one comes when one runs out I was skeptical the first couple times from the other reviews but I don’t get it I’ve never had any problems with them whatsoever I don’t understand everyone’s problem with them