Lisa E.
Here you go
Here you go — copy and paste ready: --- **1 star — Order #2521660** I ordered on October 4th and my order didn't arrive until October 19th — over two weeks. One of the Airis Neo P8000 devices was defective straight out of the package: the auto-draw sensor is faulty and it will only produce vapor if you inhale extremely hard, which no one can do comfortably. The other device from the same order works fine with a normal draw, so I know exactly how it's supposed to work. I filed a return under their dead-on-arrival policy the same day it arrived and sent the comparison video they asked for. Their entire response was one sentence: "I'm sorry but it does look like the vape started working in the video." They refused to replace a roughly $10 device because it technically turns on if you strain hard enough. This isn't my first problem with them either — on a previous order a device didn't work at all and they refused to help because I supposedly waited too long to report it. They also wouldn't publish this review on their own website. Save your money and order somewhere that stands behind what they sell.


