Our collection of Rolex watches is composed of the most recognizable Rolex models such as Submariner, GMT Master, Daytona, Deepsea, along with the limited edition models, assembled from the finest materials with scrupulous attention to details.
Perfect Rolex (perfectrolex.io) has 554 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Ian
Always sceptical but took the plunge. My submarine is awesome great weight and looks. I can wear it everyday and it keeps great time. Had it for a year and it’s not showing any wear really good quality watch.
Response from Perfect RolexAug 28, 2023
Thank you for the glowing review, Ian! We are happy to know that you are pleased with our products. Thank you for choosing us! Kind Regards, Jane Smith Customer Support | Perfect Rolex
Bob K.
The sea dweller was nice not the cheapest...... shipping took about 2 wks. Guess shipped from china!! Thx
Response from Perfect RolexAug 28, 2023
Thank you taking time to review our company! We're glad you liked our product, but we're sorry to hear that you had negative experience on the shipment. Rest assured that we will look into it and make improvements. Have a great day!
andrew G.
Who's writing these reviews, a total scam, they even called pretending to be our banks fraud helpline, and told us we'd have to move all our money to a holding account as our account had been compromised, yeh I was born yesterday, strange how a representative from a Welsh call centre had a distinct Chinese accent.
Response from Perfect RolexAug 28, 2023
Hi Andrew! I am very sorry to hear about your experience, but we assure you that when we call our clients, it's only to confirm that they have purchased the order themselves and that the payment was made by them. This is to prevent fraud transactions. Upon reviewing your experience, it seems like this call was not from us. Our phone support agents will always introduce themselves calling from Perfect Rolex. We are very sorry once again about your experience and we wish you well.
Montate T.
I was sceptical at first to buy the watch but i must admit. it. look great and the weight of the watch felt great on my wrist. My friends are ordering them one also. You will not be disappointed and that's why i'm getting another one.
Response from Perfect RolexSep 11, 2023
Hi Montate! We are so glad to know you had a positive experience with Perfect Rolex and thank you for sharing the word to your friends. Your support is invaluable to us. We can’t wait to welcome you back for another fantastic experience. Kind Regards, Jane Smith Customer Support | Perfect Rolex
Brett
I normally wouldn't bother writing a review, but thought others should know that this site is legit and delivers as promises. Honestly, I was highly skeptical, but the watch is sensational and looks fantastic. Great customer service throughout the entire process, so a happy customer indeed.
Response from Perfect RolexSep 11, 2023
Hi Brett! Thanks for your 5-star review! This surely brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Kind Regards, Jane Smith Customer Support | Perfect Rolex
Michele G.
After 20 days received a refund on my order no explanation customer service has not responded to emails. Steer clear
Response from Perfect RolexSep 11, 2023
Hi Michele! I am very sorry to hear about your experience. Upon reviewing your order, it seems like the item you ordered was out of stock and we couldn't hold your money for too long until the item is available, hence, we initiated a refund. We would like to make things right and invite you back to our shop and give you a complimentary voucher. You can also contact us directly at [email protected] or send us a chat from 11AM- 8PM EST (Mon-Sun) Thank you very much. Kind Regards, Jane Smith Customer Support | Perfect Rolex
Brad R.
Just received a mens Submariner and my initial impression is a very well made timepiece. I have several authentic Panerai and Rolex watches and this one looks and feels almost identical. I’m hopeful this will be a lasting part of my collection. The transaction and customer service was top notch and the follow up with shipping was also very professional.
Response from Perfect RolexSep 11, 2023
Hi Brad! Thank you for sharing your wonderful experience with us. We take pride in the quality of our watches and hope that we can continue delivering top notch quality products. We hope you’ll visit our shop again soon! You may always Contact us through: Email at [email protected] or Chat from 11PM - 8PM EST Kind Regards, Jane Smith Customer Support | Perfect Rolex
Kevin
Their address 1207 Delaware Ave Wilmington, DE 19806 is a bogus address for a commerical office building thats still currently for rent and NOT by them. They do not sell out of the US they are out of China. They also don't sell 1-1 replicas. And their phone number is (631) 528-1667 is a Robocall number all over online. Do not answer. Listen; Transcript Sorry, no agent available. Press one, followed by pound sign to opt out.
Response from Perfect RolexSep 11, 2023
Hi Kevin! Yes, we always tell our clients that we ship from overseas. If you have further questions regarding our products and services or in need assistance in placing an order, you may leave us your number through email at [email protected] or Chat and we will initiate a call back. Thank you. Kind Regards, Jane Smith Customer Support | Perfect Rolex
