Our collection of Rolex watches is composed of the most recognizable Rolex models such as Submariner, GMT Master, Daytona, Deepsea, along with the limited edition models, assembled from the finest materials with scrupulous attention to details.
Perfect Rolex (perfectrolex.io) has 554 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
perfectrolex.io
Website
perfectrolex.io
Category
Accessories
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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This company communicates way better than most companies, they kept me informed on all the progress and shipping info. I was very impressed with all aspects of my order and I was quite surprised with the quality of my order. I will definitely be buying from them again in the future!
Response from Perfect RolexDec 5, 2023
Hi Harold!
Thank you for your positive comment! Our team is fueled by coffee, cookies and good humor. Glad that this is reflected in our service! :)
Rest assured that our team does everything possible to guarantee quality products and services.
Enjoy your timepiece and see you again soon!
Best Regards,
Jane Smith
Customer Support | Perfect Rolex
JM
Jeff M.
Updated constantly
Updated constantly. Tracking information and information on who and how to contact if something went wrong. All parties courteous and informed.
Response from Perfect RolexDec 5, 2023
Hey! Super happy to hear that your experience with Perfect Rolex went well. We're really happy that everything went smoothly. We always want the experience to be great from start to finish. Thanks for 5-star feedback!
Best Regards,
Jane Smith
Customer Support | Perfect Rolex
PK
Patricia K.
Exceptional Product and Service - Apologies for Previous Misunderstanding (negative review written by my Aunt)
I recently received the Submariner watch from PERFECT ROLEX, and I am compelled to share my outstanding experience. The watch itself is a remarkable piece, showcasing impeccable craftsmanship and attention to detail that far exceeded my expectations. The quality is truly top-notch, and it embodies everything one would desire in a high-end timepiece.
I also want to extend my sincerest apologies regarding a previous review posted by my aunt, Patricia. She had expressed some concerns about your company based on her preliminary interactions and observations. However, after receiving and experiencing the quality of your product firsthand, I can confidently say that her initial skepticism was unfounded. The professionalism and excellence demonstrated by PERFECT ROLEX have been nothing short of impressive and I recommend ordering from PR to everyone who desires an amazing crafted watch! Truly amazing!
Your customer service team, especially, deserves commendation. Despite the initial reservations mentioned in the earlier review, they handled our queries with utmost patience and professionalism, ensuring a smooth and reassuring purchasing process.
In summary, PERFECT ROLEX has not only delivered a superb product but has also exemplified excellent customer service. I would highly recommend your company to anyone looking for a high-quality replica watch. Thank you for a wonderful experience, and I look forward to future purchases.
Best regards,
AR
Response from Perfect RolexDec 5, 2023
Hi AR! So cool to read your comment. We're really delighted to have been able to satisfy you.
You know, our products undergo intensive training in charm and elegance. Glad they passed their exam with you! :)
Kidding aside, the apology is accepted and we want you to know that we certainly understand the doubts that come with online purchases.
Thank you so much for your feedback. It's really nice to know that you appreciated our customer service as well.
Don't hesitate if you have any other questions or needs. You know where to contact us.
Have a great day!
Jane Smith
Customer Support | Perfect Rolex
SS
Scott S.
Satisfied Customer
Very happy with the watch I purchased and it far exceeded my expectations for the cost. Great experience, they kept me updated all steps of the process and I would definitely do business with them again.
Response from Perfect RolexDec 3, 2023
Hi Scott!
We truly appreciate your continuous support and trust in us. Your 5-star review made our day and serves as a constant reminder of why we love what we do. We hope to see you again soon.
Best Regards,
Jane Smith
Customer Support | Perfect Rolex
CU
customer
Perfect Rolex was a great purchase
Perfect Rolex was a great purchase. It was the watch it was promised and it arrived in less than two weeks. I can’t say enough about the craftsmanship end of the delivery. I highly recommend them.
Response from Perfect RolexDec 3, 2023
Hello!
Thanks so much for your 5-star review. We love getting feedback about our watches and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
Here's how you can reach us:
Phone: +1 631-528-1550
Email: [email protected] or
Chat from 11PM - 8PM EST, Mon-Sun
Best Regards,
Jane Smith
Customer Support | Perfect Rolex
MC
Mike C.
Perfect rolex was a pleasure to deal with
My experience with perfect Rolex was easy and quick. They were attentive and the watch itself is very nice
Response from Perfect RolexDec 3, 2023
Thank for the review Mike! We greatly appreciate your time leaving a good feedback. We'll make sure to continue providing great service to our customers.
Have a great day!
Best Regards,
Jane Smith
Customer Support | Perfect Rolex
MB
Michael B.
Watch Not Working / Poor Support Experience
After waiting several weeks for my Oyster Perpetual watch to arrive and the movement of the watch did not even function. The crown was jammed/stuck into the side so there is no way to even set the time, and as soon as the watch arrived the support stopped responding to any inquiries within the live chat, email or customer support phone line.
Overall the support was very good up until the watch arrived and they immediately stopped responding to support requests. Very frustrating
Response from Perfect RolexDec 1, 2023
Hi Michael!
I am quite surprised with your review because when I checked, our records show that you have been replied with by our Email support agent. Your chat was also replied to.
Please note that our Phone, Email and Chat Supports are available from 10AM - 6PM EST. If you send us a message outside these hours, your concern will be replied to within the next day.
Please check your email again regarding this concern.
Your patience and understanding are greatly appreciated.
Best Regards,
Jane Smith
Customer Support | Perfect Rolex
KC
Kelley C.
Super happy with product
Super happy with product , I can’t stop looking at my wrist. Ordering was easy , communication along the way was fantastic. Phone calls to confirm order , emails at every stage.
Was totally happy and will purchase again
Post time was great too .
Thanks heaps
Response from Perfect RolexDec 1, 2023
Hello Kelley!
Appreciate your time giving us a 5-star review.
We are delighted to know you had a great experience with Perfect Rolex from start to finish.
Let us know if you want another watch in the future. We'll be here to assist you again.
Thanks a lot!
All the best,
Jane Smith
Customer Support | Perfect Rolex
