Chauneille S.
You won't know this until AFTER you…
You won't know this until AFTER you sign up, but I wanted to get my logo project done, in addition to the essentials. Business card, letter head, etc... I submitted my first project and then boom, the company randomly separated my projects for me. This is supposed to be an unlimited design service, so why aren't I able to submit a project the way I WANT!? I feel like this is their way of prolonging projects so you spend more time with them as a service. It's just unfair.
Response from PenjiMar 25, 2022
Hi Chauneille, that's a fantastic question! At Penji, our A.I. pairs each project with the best matched designer. The designer working on your logo, may not be the best fit for business cards, letter heads, etc. Your project essentially was 3 separate projects. To ensure the highest level of quality and care, we separated for you to make sure our system assigns the best fit designer for each project. Overall, based on the project review, you seemed satisfied with the results. Please let us know how else we can be of assistance. Thank you for leaving us a review. Good or bad, we greatly appreciate your feedback!



