Penji is a creative technology company built to eliminate one of the most costly mistakes in business—hiring the wrong designer.With Penji, you get access to a vetted team of world-class graphic designers ready to tackle over 120+ design categories. From logos to landing pages, every project is delivered with speed and precision—typically within 24 to 48 hours.
Penji (penji.co) has 373 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
penji.co
Website
penji.co
Category
Sales & Marketing
Location
Philadelphia, Pennsylvania
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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No files given! I downloaded the content and no files were given to me. What is the point of signing up for a service if no files are given. Unreal
Response from PenjiMay 2, 2022
Hey Sophie, thank you for your review. After checking your account, your projects did in fact have the files within it. Unfortunately you clicked on the Preview option and not the source files themselves. We not only sent you detailed instructions on how to do this within Penji, but we sent over the files and instructions via email to reduce the amount of confusion.
We understand and respect your decision on this review, however, we'd love for you to revisit this review and potentially let us know how we are doing outside of this specific and unique issue. Thanks and good luck!
ST
Savanah T.
Our goal was to create an email…
Our goal was to create an email marketing strategy to grow digital subscriptions while maintaining our core print circulation. Our in-house team is too small to manage the workload we required. Penji has filled that gap.
Response from PenjiApr 28, 2022
Savanah, love it! Happy to hear the email campaign performed well and even went far beyond that to stay a customer. You rock!
YS
YS
General design and web app UX
We have been using Penji for all our design needs and I must say they have not disappointed. Turnaround time is really fast, and the quality is excellent.
Response from PenjiApr 25, 2022
Hi YS,
Thank you for taking the time to review Penji.
I’m so glad to hear that our team members were able to make your experience memorable.
I will pass on your compliments to the team.
We hope that in future, you can refer us to your friends/audience. This is the ultimate sign of love and appreciation. Regardless, we are grateful for the positive review.
AM
Ana Marta S.
Penji’s efforts and products that they…
Penji’s efforts and products that they offered us delivered content for our social platform. They lead a communicative process, ensuring constant touchpoints within their dashboard. The only feedback is that I wish they delivered more within the time frame, but I’m understanding of their workflow since I’ve used services like this in the past. Overall, out of all the services, Penji is the best I’ve tried thus far.
Response from PenjiApr 15, 2022
Ana! Wow. Amazing praise. Thank you for your kind words and commitment to Penji. We are grateful.
GA
Gabrielle
Amazingly Talented Artists and Great Customer Service!
I have been working with Penji.co for a few months now. They have far exceeded my expectations. They have helped me on numerous projects, everything from custom illustrations for a book I plan to self-publish, to business flyers, and social media graphics. Their artists are truly talented, they've been able to bring my visions to life with little guidance. The illustrations I have commissioned are 100% unique, and the turn around time is far quicker than I originally anticipated. Amazing customer service aside, my favorite thing about Penji is their platform, I can click directly on the submitted work to make comments or ask for revisions. I am beyond grateful to have found Penji, and I look forward to continue working with them on future projects.
Response from PenjiApr 12, 2022
Gabrielle, thank you for the kind review. We are grateful to have you.
MR
Md. Rehmanul Alam S.
Overall
Overall, the company is using cheesy templates for a lot of their work and most of their deliverables are not as original as you may think they are. I asked specifically for custom illustrations and didn't get it. I felt like I was cheated. Why pay for something that you're not receiving the full value from? The only reason I am writing this review is because they assured me that they didn't use a template, even though it looks like they did and I felt like they are being untruthful.
Response from PenjiApr 12, 2022
Hey MD, we completely understand where you're coming from. Cheesy templates are not fair.
After reviewing your account and projects, we determined that your projects did not use a template. You've mentioned that you wanted your custom illustrations to look an exact way within your project, which is what we did.
To ensure the project is 100% unique to you, we modified the project by 70% so it can be classified as custom. This is a standard design principle used by all designers and a practice used by all. I can assure you that we did not use a template but followed the instructions provided to us by your team.
WL
Whivate L.
Penji has been the best graphic design…
Penji has been the best graphic design solution for my business. I got access to an entire team of talented designers for a price that's less than a week's pay for 1 full time designer. They only took a day for any design I asked for, the fastest turn around time regardless of the complexity of my projects. I can't believe they managed to create my labels, website pages, product catalogs, social media posts, and much more great designs from their suggestions and templates in such a short amount of time. Their team is absolutely incredible to work with. I only planned on using them for a month but then stayed with it for 4 months until I ran out of ideas since they were so efficient providing high quality designs in such a short amount of time, while always sending me different options to understand my style better. After the first few projects they understood the types of designs and styles I liked so they were able to match all my projects. I had Joshua and Billie as my main account managers and were very attentive to details and assigned me the best artists for the appropriate project. I had Eliz who did a beautiful job with all my product labels, Bianca & Saiful creating the perfect catalogs, Vinson making my website perfect, then other talented professionals like Alyssa,Maine,Louis, Zantho, Paulo, King, Paola, and Judito. The value Penji has provided for my small business is priceless. I definitely recommend to all business owners!!
Response from PenjiApr 4, 2022
It's inspiring to see so many names within this review. We are honored to have you and we are grateful for the shoutout. We will let each person know about how happy they have made you and how well Penji works for your business. Thank you.
AC
Aansa C.
Lack of focus for corporate clients.
Lack of focus for corporate clients.
Overall, I felt like the company has a lot of great practices, but there were a lot of times that the designers did not follow very specific requests. I've listed everything inside of Google Sheets. The company kept trying to force me to use their internal systems, but I already had my own that I was comfortable with.
Response from PenjiApr 4, 2022
Hey Aansa, we appreciate the feedback. We understand that you have your own internal system/process and we want to pay as much respect to as possible. However, from our exeprience, when our customers submit requests within a Google Sheet, the project tends to drag as a Google Sheet isn't the best means for communication. After reviewing your account, we've discussed exactly that. It's not that we didn't want to work within your system, we did. We just needed your help in modifying to ours. Within every project, we want all deliverables to be done in an efficient manner and done with precision. Using Penji's dashboard allows you to do just that! Sorry it didn't work out, but we hope you consider giving us another try in the future.