Penji is a creative technology company built to eliminate one of the most costly mistakes in business—hiring the wrong designer.With Penji, you get access to a vetted team of world-class graphic designers ready to tackle over 120+ design categories. From logos to landing pages, every project is delivered with speed and precision—typically within 24 to 48 hours.
Penji (penji.co) has 373 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
penji.co
Website
penji.co
Category
Sales & Marketing
Location
Philadelphia, Pennsylvania
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
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Most recent review: October 2026.
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Penji's skilled creative team knows how to take a vision and translate it into a professional project. Always quick to respond to requested changes and incredibly thorough and patient. I would absolutely recommend Penji to anyone and would definitely work with them again. When is comes to graphic design, they are in a class all by themselves!
Response from PenjiMar 19, 2025
Thank you so much, Karl! We're so happy to hear that you had a great experience with our team. We appreciate your kind words and can't wait to work with you again. If you ever need anything, we're here for you!
DS
Don S.
Getting graphic design off your plate
Before working with Penji, I was juggling multiple freelancers, which made managing projects and assets a challenge. Having a dedicated team with all my supporting assets in one place has made the design process much more streamlined and efficient.
Pablo, my account manager, has been incredibly supportive and responsive, ensuring that my projects run smoothly and that I get the best possible results. The level of professionalism and quality of work from the Penji team has exceeded my expectations.
If you’re looking for a reliable, high-quality outsourced graphic design solution, I highly recommend Penji. They’ve taken a huge workload off my plate, allowing me to focus on other aspects of my business. I’m grateful to have found them!
Response from PenjiMar 17, 2025
Thank you so much for your kind words, Don! We're thrilled to hear that Penji has helped streamline your design process and that Pablo has been such a great support. Your success means the world to us, and we're excited to keep delivering top-notch designs for your business. If you ever need anything, we're here for you!
PH
Phillip H.
Variety of Services
What we like about Penji is the variety of deliverables they offer. We came from a competitor that didn’t have the same breadth of options, and that’s one of the things that makes Penji stand out. We’ve used them for everything from graphics to presentations, print materials, and even web design—it’s great to have a vendor that can handle all of that under one roof.
Another big plus is that they take care of the project management side, which makes things run smoothly. Communication is always a key factor in creative work, and while there have been times where we’ve been super detailed in our requests and still didn’t quite get what we expected, the good thing about Penji is that revisions are unlimited. If something isn’t working, you can start over, adjust, or even record a Loom video to clarify things, which is really helpful.
One of the things we also appreciate is the ability to switch designers if needed. Sometimes, you just don’t mesh with a particular artist—it’s nothing personal, just part of the process. Penji makes it easy to request a different designer, which is a nice touch.
Overall, having a reliable vendor that offers a wide range of services and solid communication makes Penji a valuable resource for us.
Response from PenjiMar 7, 2025
Thank you so much for your thoughtful review, Phillip! We're thrilled to hear that the variety of deliverables and project management have been a big plus for you. We totally get that creative work can be a process, and we're glad the unlimited revisions and designer-switch options have been helpful. Appreciate you being part of Penji! We’re always here to make things as smooth as possible for you!
KA
Katie A.
Budget-Friendly & Time-Saving Design Solution
Penji has been a huge time-saver for me when it comes to creating social media designs. It’s a great service for those who don’t have the time to design themselves, and hiring an in-house or freelance designer isn’t always in the budget.
One thing I’ve learned is that clear communication is key—if you’re specific about what you need and provide detailed instructions (I even record short clips to explain my vision), you’ll get great results. Planning ahead and keeping your queue filled also helps maximize the value of the service.
I appreciate having an attentive account manager who ensures I’m having a great experience, and overall, I’d highly recommend giving it a try!
Response from PenjiMar 7, 2025
Thank you so much for your thoughtful review, Katie! We're thrilled to hear that Penji has been a time-saver for you. Clear communication really does make all the difference, and we love that you’ve found a system that works for you! Your kind words about our team mean a lot and we’re always here to help. Appreciate the recommendation!
JS
J S.
Disappointing Quality & Inefficient – Not Worth the Cost - Use Fiverr Instead
I had high hopes for Penji, but my experience was frustrating and ultimately not worth the investment. Despite providing clear briefs and multiple rounds of feedback, the designs consistently fell short of expectations, requiring excessive back-and-forth to reach an acceptable result.
What should have been a streamlined and efficient process turned into a time-consuming ordeal. In contrast, I was able to get better-quality work elsewhere, faster, and at a fraction of the cost—without needing to micromanage every step.
If you're looking for a hassle-free design service that delivers quality work without endless revisions, I’d strongly recommend looking elsewhere. Based on my experience, Penji did not live up to its promises.
Response from PenjiFeb 28, 2025
Dear Jeet,
We're truly sorry to hear that your experience with Penji did not meet your expectations.
We understand how frustrating it can be when the design process doesn’t align with your vision, especially after providing detailed briefs and feedback. Our goal is always to minimize revisions and deliver a final product that our clients are proud of. We regret that your experience was not as efficient as it should have been.
If you're open to it, we'd love the opportunity to connect with you directly on a call to discuss your experience and explore how we can better meet your design needs moving forward. I see that your Account Executive, Pablo, has been in touch with you via email to discuss your account in more detail, but we've been missing each other.
We hope this message encourages a conversation, as we'd love to find a way to make this right for you and your company. Thank you!
TS
Tim S.
Outstanding Design Services
We’ve been using Penji for several years now, and the experience has been nothing short of excellent. Their platform makes it incredibly simple to submit requests and collaborate with their talented design team. Whether it’s logos, letterheads, infographics, or web page mockups, we can always rely on Penji to deliver high-quality work that meets our needs.
What truly sets them apart is their top-notch communication and ability to understand our vision. They’re responsive, professional, and always willing to make adjustments to ensure the final product is exactly what we need. The consistency in their design quality and turnaround time makes them an invaluable resource for our business.
Response from PenjiFeb 25, 2025
Thank you so much for your kind words, Tim! We’re thrilled to be part of your creative process and grateful for your trust over the years. We’ll keep delivering the quality and support you deserve. Looking forward to more great projects together!
JK
Jesse K.
Beautiful Capacity Building
The team has helped build capacity for our communications work in ways that I regularly get compliments on. How do you create such beautiful designs with such a small budget? I get asked that question regularly, and my answer is simply "Penji".
Response from PenjiFeb 25, 2025
Wow, that’s amazing to hear, Jesse! We love knowing that our designs are getting you compliments—that’s what we’re here for! And honestly, hearing that Penji is your go-to answer for great design on a budget? That’s the best compliment we could get. Thanks for being an awesome part of the Penji family! We appreciate you!
TO
Theresa O.
Penji, A People-Focused Design Partner
Working with Penji for a full year has been an outstanding experience from start to finish. Their team is available at every stage of the process—from inquiry and initial setup to addressing any questions or concerns along the way. But beyond just being present, they are flexible and responsive, making collaboration seamless.
What stood out to me early on was how well they support their design teams, which reflected in the quality and professionalism of their work. I truly appreciate their expertise, diverse design styles, quick turnaround times, and insightful consultation throughout each project.
Penji is a people-focused organization that leverages technology to create great work while fostering meaningful connections. I highly recommend them!
Response from PenjiFeb 20, 2025
Thank you so much for your kind words, Theresa! We're beyond grateful to have had the chance to work with you over the past year. It means a lot to hear that our team's responsiveness, flexibility, and support made a difference in your experience. We truly believe great design happens when collaboration is seamless, so we’re thrilled that stood out to you! Your recommendation and trust in us mean everything. Looking forward to creating more amazing designs together! Cheers!