Bruce W S.
Penguin Book Writers is a scam company
Penguin Book Writers lures first time authors into thinking they will get support to put their book online with Amazon and other entities. The first contract is a come on. Suddenly they bring up ridiculous prices for things like ISBNs and Copyrights. Marketing contracts are followed up with offers to do more for tens of thousands of dollars. I filed a complaint with the FTC and a review with the BBB. Beware of Penguin Book Writers.
Response from Penguin Book WritersMar 7, 2024
Thank you for sharing your concern, we are commited on getting a prompt resolution for you on this matter. Upon investigating, we found out that all of the services were delivered from our end. There was one contradiction on a service that was delayed for which you were supposed to be refunded a total of $1500 back in August 2023. We received a dispute from your end on an amount of $2800 which was exceeding the amount due however the project was closed on a mutual understanding and a confirmation from your end that you have received the $2800. The third party investigated the matter further and decided to rule in the favor of Penguin Book Writers hence you lost the dispute. Your project was closed six months ago and the issue is reported recently. We tried to reach out to you in order to provide you a refund but you rejected the offer. We believe communication is the key in resolving such matters and we still look forward to your cooperation in order to provide you a resolution.