Zipporah L.
Want your information before they give you their information.
I'm saying it up front, I did not order their services. From my previous interaction with them, they insisted on having my phone number and email before they even gave me the basic information about their services, which I feel I should know what I'm getting into before they ask for my information. Their cost for editing, formatting, and covers range in the thousands. I wish they would give the information up front before asking for you information.
Response from Penguin Book WritersMar 14, 2023
Respected Sir/Madame, We do hope this message finds you in good health and high spirits during these tumultuous time. We are deeply appreciative for the patience you have exercised with regards to this mishap. Immediately after your query was posted we conducted a thorough examination of our own files. We have now ascertained that a miniscule miscommunication error may have occurred between you and the organization. Nevertheless, it would remiss of us not to mention the reasons we require the information you have pointed out. It is our responsibility to let our clients know that we ask for the aforementioned information because not only is it a standard practice in our industry. But it’s also ensures that all transactions content and monetary are committed with the right person, at the right time, and in accordance to legal, as well as contractual guidelines. Thank you, Best Regards Penguin Book Writers