Penguin Book Writers is a leading book writing agency that promises to deliver high-quality content from some of the highest-ranking experts in the industry. Our vision is to explore your thoughts and ideas and expand them so your content is worth reading. Whether your busy schedule keeps you from writing your own book or you tend to get stuck in between sentences, we are your solution! Our content team will hear out your thoughts and create a compelling outline for you to approve! Our team values your concerns and will provide unlimited revisions as per your demands. This is what makes our company unique and reliable!
Penguin Book Writers (penguinbookwriters.com) has 73 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
penguinbookwriters.com
Website
penguinbookwriters.com
Category
Books & Magazines
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: May 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Thanks to the Penguin |Book Writer for their book publishing services, our dream became a reality! From manuscript to shelves, they navigated every step with expertise and care. Delighted with the outcome
Response from Penguin Book WritersAug 6, 2024
Thank you for your wonderful feedback and support!
DR
Daly R.
After entrusting our story to the…
After entrusting our story to the Penguin Book Writers for ghostwriting service, we were blown away by the result! They captured our vision perfectly, Turning it into something truly extraordinary. Couldn't be happier!
Response from Penguin Book WritersAug 6, 2024
Thank you for your wonderful feedback and support!
RE
Reyna
Penguin Book Writers did an amazing job…
Penguin Book Writers did an amazing job publishing my children's book. Their creativity, professionalism, and attention to detail exceeded my expectations. highly recommended!
Response from Penguin Book WritersAug 6, 2024
Thank you for your wonderful feedback and support!
CC
Calvin C.
I would like to express my gratitude to…
I would like to express my gratitude to the great job my Chris Reed has done as the project manager from Penguin Book Writers in managing the editing and publication of my book, Temple Preparation Book For My Grandchildren. He has been very responsive and produced an excellent product. Calvin Candland
Response from Penguin Book WritersAug 6, 2024
Thank you for your wonderful feedback and support!
JJ
John J.
I should have read the below review…
I should have read the below review first. I fell for the PBW heist. The contract is worthless, they keep asking for thousands of dollars more, no further contract. It's a scam. Do not use them. I copied the below statement from another victim, it states exactly what happened to me.
'Penguin Book Writers lures first time authors into thinking they will get support to put their book online with Amazon and other entities. The first contract is a BAIT and the following "CONTRACTS" acting as the SWITCH. All of a sudden, they go from person to person and then bring up ridiculous prices for things like ISBNs and Copyrights - including the fact they are trying to charge you for "Annual Renewals". Guess what? ISBN's and Copyrights DO NOT REQUIRE ANNUAL RENEWALS! Marketing contracts are followed up with offers to do more for tens of thousands of dollars. I filed a complaint with the FTC and a review with the BBB. Beware of Penguin Book Writers. They are a complete scam of a company!' YOU HAVE BEEN WARNED - DO NOT FALL FOR THEIR BAIT AND SWITCH OPERATIONS!
LG
L G.
Expectation vs. Reality: Penguin Book Writers' Service Nightmare
In February of 2023, I engaged the services of Penguin Book Writers to fulfill a contractual agreement with the promise and expectation that my book would be professionally edited and ready for publication well before the end of the year. However, my experience with them quickly took a turn for the worst as I encountered numerous issues, delays, excuses, and repeated problems -- from glaring editorial problems that somehow appeared after I submitted my files (ex: duplicated paragraphs) to completely changed words (affect vs effect) that I had to remediate again and again. This was all within the first few months of our engagement.
Despite raising my concerns with "the team," the situation did not improve, prompting me to request a refund at the end of 2023. In writing, Samantha Hayes, Carl Dust, and Frank Watson assured me that my refund would be processed promptly. However, despite their assurances and the passing of over three months, I have yet to receive the promised refund. Excuses from them have ranged “it’s too late to reverse the credit card payment” to “checks get lost.”
Instead, they tried to upsell me and then get me to accept a book cover I could not use. I insisted on the refund and was told I would have a resolution in “a few days.”
When I heard nothing, I finally filed a complaint with the Better Business Bureau. On March 14 Mr. Dust sent me this response via text: “Just got a final answer from Samantha and the finance department, they were quite disappointed from your review. She told me that we would initiate the refund through an alternative process once you take down the review.”
There has been no response by Penguin to the BBB complaint. There has been no further communication from them and no, there has still not been a refund.
Throughout this ordeal, I have been subjected to a barrage of excuses and delays, leaving me deeply dissatisfied with the level of professionalism and integrity demonstrated by Penguin Book Writers. The lack of transparency and failure to honor their commitments has caused me significant inconvenience and strain. The book was supposed to have been published and ready for my classes and workshops well over six months ago.
JH
Jordan H.
Penguin Book Writers lures first time…
Penguin Book Writers lures first time authors into thinking they will get support to put their book online with Amazon and other entities. The first contract is a BAIT and the following "CONTRACTS" acting as the SWITCH. All of a sudden, they go from person to person and then bring up ridiculous prices for things like ISBNs and Copyrights - including the fact they are trying to charge you for "Annual Renewals". Guess what? ISBN's and Copyrights DO NOT REQUIRE ANNUAL RENEWALS! Marketing contracts are followed up with offers to do more for tens of thousands of dollars. I filed a complaint with the FTC and a review with the BBB. Beware of Penguin Book Writers. They are a complete scam of a company! YOU HAVE BEEN WARNED - DO NOT FALL FOR THEIR BAIT AND SWITCH OPERATIONS!
Response from Penguin Book WritersApr 4, 2024
Hello Jordan,
We are truly concerned to have your issue identified and resolved. However, we would like to know the following details in order to verify you as our paid client:
Last Name:
Email address:
Name of Project Manager:
Upon review of our records, we couldn't find any existing client information matching your details. Please note that the information you're requesting is typically provided to our existing clients upon their request. If you can provide proof of prior engagement or collaboration with our team, we'd be more than happy to assist you with the information you need.
LI
Linda
I lost $8500 AUD
I lost $8500 AUD. They did not take me through the proper process. In other words what I paid for I was never going to receive. The so called evaluations I received appeared to be AI generated with no call to action. I formally terminated the contract and no final invoice received. I have reported these people to the FBI for investigation.
Referring to Penguin's reply below, if you were a legitimate business I would happily do so. To prove that please show evidence of your business name registration and the legal entity that you purport to sign contracts with authors.
In reference to your amended reply below I note that you have not proven that you are a legitimate business. If you were I would not have any need to put a review in.
Response from Penguin Book WritersMar 4, 2024
Hi Linda,
We are truly concerned to have your issue identified and resolved. However, we would like to know the following details in order to verify you as our paid client:
Last Name:
Email address:
Name of Project Manager:
Upon review of our records, we couldn't find any existing client information matching your details. Please note that the information you're requesting is typically provided to our existing clients upon their request. If you can provide proof of prior engagement or collaboration with our team, we'd be more than happy to assist you with the information you need.