customer
Unfortunately
Unfortunately, I have never received your product yet. I am very disappointed and would like to know when I am going to be getting it. Helen LaDell Hanson
Response from PELEGONFeb 8, 2026
Hi Helen, Thank you for reaching out and sharing your concern. We sincerely apologize for the delay and understand your frustration regarding the delivery of your order. We have reached out to you directly via email to provide a specific update on your shipment and help resolve this for you immediately. Please check your inbox (and your spam folder, just in case) for our message. We look forward to getting this sorted out for you quickly.



