PELEGONReviews of pelegon.com

Response from PELEGONOct 6, 2026

Thank you for your feedback! We truly appreciate you sharing your experience. We are glad to hear one of your items is working out great for you, and we take your practical observations about design dimensions to heart as we continuously strive to improve our products. Thank you for trusting Pelegon!

Response from PELEGONOct 4, 2026

Thank you for your feedback. We appreciate you sharing your experience with us and are sorry to hear that the weight and bag placement were not ideal for your husband's needs. Safety is our top priority, and we would love the opportunity to assist you directly and help make things right. Please reach out to our customer support team so we can assist you further. Thank you for choosing Pelegon.

Response from PELEGONSep 23, 2026

Thank you for your feedback and for choosing Pelegon. We appreciate your honest input regarding the fit during use. Your comment helps us continually refine our designs to ensure maximum stability and ease for our customers. If you ever need assistance or have questions, please feel free to reach out to our support team!

Response from PELEGONJun 18, 2026

Thank you for your feedback. We appreciate your positive note on the appearance and weight, but we are very sorry the mechanism placement and functionality are causing difficulty and reducing your husband's independence. Your insights regarding accessibility and compatibility with a power chair are incredibly valuable. We will share these design concerns directly with our product development team to help improve future models.

Response from PELEGONJun 7, 2026

Thank you for your feedback! We are glad the walker fits through your doors easily, but we are sorry that the seat and bag do not work well for you. We want you to be completely happy with your purchase. If you decide you do not want to keep it, we can easily help you send it back for a full refund. Please contact us via email if you would like to start a return or if you have any questions. Just let us know what you decide!

Response from PELEGONJun 6, 2026

Thank you for your valuable feedback. We sincerely apologize that our Ice packs did not meet your expectations. We have reached out to you directly via email to resolve this issue and make things right for you.

Response from PELEGONMay 5, 2026

Thank you for your honest feedback. We are glad to hear you had a positive experience with our support team and received your order on time. We truly appreciate you bringing these specific assembly details to our attention, as it helps us improve our products and instructions for everyone. Thank you for giving us a try, and please reach out if there is anything else we can do to assist you.

Response from PELEGONApr 22, 2026

Thank you for sharing your feedback. We are sorry to hear that you are having trouble keeping the storage bag secured to your Rollator Walker. Please ensure that the attachment straps are fully looped and tightened around the frame. If the issue persists, please reach out to our support team so we can help you with a solution to ensure everything stays properly in place.