PeerspaceReviews of peerspace.com

Response from PeerspaceJul 16, 2024

Hi Blue-Eyed Productions - Thank you for leaving this review! We are sorry to hear that this has been your experience. Our team would like the opportunity to look into your experience further. Can you please submit a support ticket to us here: https://support.peerspace.com/hc/en-us/requests/new. We will review and follow up shortly!

Response from PeerspaceJul 16, 2024

Hi Dream Home - Thank you for leaving this review and informing us of your experience. Our team takes these concerns seriously and we would like the opportunity to gather some additional details regarding your experience and escalate this to the appropriate team. Can you please reach out to us here: https://support.peerspace.com/hc/en-us/requests/new with the subject line: Trust pilot Review. We will follow up shortly!

Response from PeerspaceJun 20, 2024

Hi Andre - Thanks for your review! We are sorry to hear about this. Our customer service team would like to hear more about your experience to assist you further. Please submit a support ticket to us here: (https://support.peerspace.com/hc/en-us/requests/new). We will take a look and follow up shortly.

Response from PeerspaceMay 3, 2024

Hi there - Thank you for leaving your review and bringing this to our attention. Our customer service team would like to hear more about your experience to see how we can help. Please submit a support ticket to us here: (https://support.peerspace.com/hc/en-us/requests/new). We will review and follow up shortly.

Response from PeerspaceApr 24, 2024

Hi there - Thank you for your review and for bringing this to our attention. We are sorry to hear about the inconvenience. We strive to provide a positive experience for all our users, and it's important to us that our referral program is clear and transparent. To provide some clarity, the guest referral program is intended for first-time users, however, guests who already have an account with us can earn credits as well by referring other guests. To learn more about the credits, please review here: https://www.peerspace.com/legal/terms/referral-terms. We appreciate your feedback.

Response from PeerspaceMar 11, 2024

Hi Mo - Thank you for sharing your experience and leaving your review. We would like to hear more about your booking and see if we can turn your experience around. Can you submit a support ticket to us here: (https://support.peerspace.com/hc/en-us/requests/new) with the subject line: TP Review. We will follow up shortly once received.

Response from PeerspaceFeb 29, 2024

Hi Jenelle - Thank you for leaving your review with us. We are sorry to hear this has been your experience and hope we can provide some clarity here. Upon review of our records, it appears you were in the process of communicating with our Onboarding team to get your listings live and they have provided the guidelines for photo requirements. We are thrilled you want to work with us and hope we can continue this relationship with you.

Response from PeerspaceJan 18, 2024

Hi IB - Thank you for your review and we are sorry to hear of your experience with our platform. We would like to hear more about your experience to see if we can help. Please submit a support ticket here: https://support.peerspace.com/hc/en-us/requests/new with the subject line: Trustpilot Review, and we will follow up shortly.