Pearls LoverWe are a brand name of Pearls Lover. We also design and sell high quality pearl necklaces, pearl pendants, pearl bracelets, pearl rings, pearl earrings and pearl jewelry sets. Our members are professionally trained pearl jewelers who can really stand behind the business.Pearls Lover was officially established in 2006. Our store quickly transformed into one of the main suppliers of loose pearls to the biggest pearl jewelers in the nation.
Pearls Lover (pearlslover.com) has 87 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Jose D.
I ordered a ring and it unfortunately was not going to arrive the day I wanted it to, so Teresa sent out a different ring instead that would arrive on time. Teresa was very helpful and confirmed to me the ring which was 14kt yellow gold was pure gold.
Andi
I recently placed an order with Pearls Lover that included an item I mistakenly had added to my cart...didn't realize it until after I had hit purchase. I immediately emailed Pearls Lover to see if I could cancel that part of the order. Teresa responded quickly, took care of removing the item and ultimately I only paid for one item!! Very pleased with the item and the customer service
Andre
Don't buy from them. Allegedly golden neckless tarnished after a month. You have to mail it back to China at you expense. They rip you off on refund with variable explanations. I mean they just return a portion of it. There California address on the web site is fake. They are based in China.
customer
I worked with Teresa in regards to my ring She always answered my questions if not minutes of sending the email or within an hour She was very sweet and offered options when the first ring I chose didn’t work. You will be very pleased when buying from this company.
Kristina N. T.
I ordered a set of pearl earrings from Pearls Lover, but ended up changing my mind and cancelled the order a couple of days later. My review concerns the prompt cancellation and the expedited processing of the refund. Teresa handled my request in very friendly, professional, and efficient manner.
customer
Beautiful earrings, great quality, well made, classic and timeless, you can’t go wrong adding a pair of pearl earrings to your wardrobe!
Happy
I truly appreciate Pearls Lover’s caring customer service. All my questions were answered quickly and professionally! I was updated with my billing and shipping information and received my beautiful jewelry by mail. I have no complaints only happiness with my purchase(:
J. Y.
First of all, it took a month for the items to be delivered. That would be fine, but the items were fake. Like, they didn't even try to hide the fact that it wasn't gold. It looked like metal with stains. What's also really weird, is the fact that the reviews on their own website are all 5star reviews. My experience with the customer service wasn't the best either. After I confronted them about the fake items, I was given two options. One, to send the items back, which would be about 80 euros for my expenses. These 80 euros would be returned to me as a coupon on their website. Two, they send the items again to me and I get to keep the old ones. Maybe it's just me, but these two options don't make sense. Why would I want to order again, or why would I want the items send to me again when I got fake items to begin with? They refuse to return the money to me.
