Marlin Leasing Corporation DBA PEAC Solutions Reviews | Read Customer Reviews of peacsolutions.com

Marlin Leasing Corporation DBA PEAC Solutions Reviews | Read Customer Reviews of peacsolutions.com

Marlin Leasing Corporation DBA PEAC Solutions reviews

744 approved reviews, newest moderated first

Brighton Smiles P.
May 10, 2018
very easy to work with
very easy to work with
Report
Denver Security S.
May 10, 2018
Everytime I need equipment loans Marlin…
Everytime I need equipment loans Marlin gets it done effortlessly. Saves me a ton of time, I set the auto pay and forget about it. Very professional and efficient. Thanks. Ted
Report
Ritchie
May 10, 2018
easy fast and professional
easy fast and professional
Report
Project Interconnections I.
Apr 24, 2018
It seems there is no grace period for…
It seems there is no grace period for bills being paid late. I realize you need to keep things current but we have several properties and mail is slow to get to the Controller's office. I think that as long as we are a customer in good standing one missed cycle should not deserve a late fee and then tax on that. And when was it ok to charge tax on a late fee? Also, I'm doing y'all a service by giving you my feedback and Trustpilot wants me to accept their terms and conditions.
Response from Marlin Leasing Corporation DBA PEAC SolutionsJun 5, 2018
We are very sorry to hear that your experience with Marlin was less than satisfactory. As an organization, we remain committed to delivering the best customer service levels possible. Review of your account shows that a member of our Customer Care Leadership Team attempted to contact you via phone on 04/25/18 as well as 05/02/18. Please note that taxes billed on all fees is specific to your local taxing jurisdiction as all sales and use tax is calculated based upon the equipment location. Please email [email protected] if you require additional assistance and someone will respond accordingly.
Report
Anonymous
Apr 20, 2018
Response Time
This company takes a very long time to get back to me in regards to questions or concerns. Since the signing of our contract, we've had issues with their response time and also charged a fee that was never discussed in the contract. Then we were charged a late fee because they got our address wrong, when in the contract the address was correct. Luckily they waived the late fee but its just so tedious. Unfortunately, we were not the ones who approved this contract, it was another office.
Response from Marlin Leasing Corporation DBA PEAC SolutionsJun 5, 2018
We are very sorry to hear that your experience with Marlin’s Customer Care Team was less than satisfactory. Please know that we remain committed to delivering the best customer service levels possible. We do apologize for the extended wait time. Please note that you can manage your account online at https://account.marlinbank.com/. Review of your account shows that a member of our Customer Care Leadership Team attempted to contact you via phone on 04/23/18, 04/25/18 and 05/23/18. To date, we have not received a call back. We would very much like to discuss your concerns. Would you be willing to discuss it with us? If so, please email [email protected] with your contract information and someone will contact you ASAP. Thank you for your time and consideration to this matter.
Report
Heather Carpet I.
Apr 15, 2018
Not happy interest rates are too high…
Not happy interest rates are too high give me the run around no email when they take money out of my account charges that I do t know what they are for and nobody can tell me what they are for just not happy
Response from Marlin Leasing Corporation DBA PEAC SolutionsApr 24, 2018
Hello, Review of your account shows that a member of our management team was able to reach you via phone and discuss your review. We hope that the conversation held was helpful in resolving your concerns. Please know that we are very sorry to hear that your experience with Marlin was less than satisfactory. As an organization, we remain committed to delivering the best customer service levels possible. If you have any additional concerns or would like to discuss your experience further, please email us at [email protected] and someone will contact you. Thank you
Report
Hurricane Pizza G.
Apr 13, 2018
They made buying new equipment QUICK…
They made buying new equipment QUICK AND EASY when I needed it the most! I would highly recommend their service to anyone in the restaurant business.
Report
Dilworth C.
Apr 13, 2018
Great customer service
Great staff, prompt response and helpful. Thank you!
Report