Marlin Leasing Corporation DBA PEAC Solutions Reviews | Read Customer Reviews of peacsolutions.com

Marlin Leasing Corporation DBA PEAC Solutions Reviews | Read Customer Reviews of peacsolutions.com

Marlin Leasing Corporation DBA PEAC Solutions reviews

Showing 14 reviews with 2 stars · Clear filters

Pizza E.
Mar 3, 2021
Trust your Eyes, and the contract, Not their promises
I have a term sheet that states no penalty for early buyout after 12 months. I didn't do my due diligence and read through the actual contract, and it turns out they excluded it from the contract. I view my relationship with this lender to be less than an honest one. They put a blanket lean on 3 businesses for $98,000, and refused to not blanket lean assets that weren't even part of my company yet. This prevented me from attaining another loan from someone else, and I was forced to pay off this loan, 3 years early, and they got all of their interest 3 years in advance when they shouldn't have gotten it at all. Make sure you look at your contract closely regardless of their promises. They behave like vampires and look to see how much blood they can suck out before you notice. Disappointing really.
Response from Marlin Leasing Corporation DBA PEAC SolutionsMar 3, 2021
Hello Pizza Effect, thank you for taking the time to speak with our Customer Ambassador today (March 3, 2021). Please know that your concerns have been heard and will be addressed with Sr. Leadership. We do apologize for any inconvenience or dissatisfaction you have experienced when dealing with Marlin. Please know that as an organization, we remain committed to delivering the best customer service levels possible and greatly value your opinion. Best of luck to you and your loved ones during this trying time. Warmest Regards, Briana - Customer Ambassador
Report
Jack Baker Enterprises I.
May 17, 2018
Tried to contact them
Tried to contact them. payment was suppose to be $421 and they took $716. On hold twice for over 20 minutes. Finally sent email and have yet to hear from them. This was two days ago.
Response from Marlin Leasing Corporation DBA PEAC SolutionsJun 5, 2018
We are very sorry to hear that your experience with Marlin was less than satisfactory. Please know that as an organization, we remain committed to delivering the best customer service levels possible. If you would like to discuss your experience further, please email us at [email protected] and someone will contact you. Thank you
Report
Anonymous
May 17, 2018
Marlin never got details right
Marlin never got details right. I had to repeatedly ask for the same corrections to be made on docs, and they never got it 100% right. Ultimately, I had to manually make basic changes (like location addresses, Tax ID #'s, entity names, etc) prior to executing almost every doc with them. Very frustrating to deal with.
Response from Marlin Leasing Corporation DBA PEAC SolutionsJun 5, 2018
We are very sorry to hear that your experience with Marlin was less than satisfactory. Please know that as an organization, we remain committed to delivering the best customer service levels possible. Review of your account shows that a member of our Customer Care Leadership Team attempted to contact you via phone on 05/18/18 as well as 05/23/18. A voicemail was left on each occasion. We would very much like to discuss your concerns. Would you be willing to discuss it with us? If so, please email [email protected] with your contract information and someone will contact you ASAP. Thank you for your time.
Report
kurt
May 10, 2018
The gentleman that handled was very…
The gentleman that handled was very rude and the reciving of funds a proved for took to long to get to repair place cost me a week of work i missed waiting for check
Response from Marlin Leasing Corporation DBA PEAC SolutionsJun 5, 2018
Thank you for providing your feedback. Based on the feedback provided, it appears that your review is related to the vendor who supplied your equipment rather than Marlin. Please note that Marlin is the Bank that handled the financing of your equipment. Your organization selected the Vendor who provided the equipment and we have no direct ties to that vendor. Please email [email protected] if you require additional assistance and someone will respond accordingly.
Report
Heather Carpet I.
Apr 15, 2018
Not happy interest rates are too high…
Not happy interest rates are too high give me the run around no email when they take money out of my account charges that I do t know what they are for and nobody can tell me what they are for just not happy
Response from Marlin Leasing Corporation DBA PEAC SolutionsApr 24, 2018
Hello, Review of your account shows that a member of our management team was able to reach you via phone and discuss your review. We hope that the conversation held was helpful in resolving your concerns. Please know that we are very sorry to hear that your experience with Marlin was less than satisfactory. As an organization, we remain committed to delivering the best customer service levels possible. If you have any additional concerns or would like to discuss your experience further, please email us at [email protected] and someone will contact you. Thank you
Report
Champion Industrial Sales L.
Apr 11, 2018
We have had nothing but problems with…
We have had nothing but problems with this service and equipment. Cannot get faxing issues resolved. There is a lag in answering the phone which is a pain. Support is good to talk with but doesn't fix the problems. I would not recommend this service or product.
Response from Marlin Leasing Corporation DBA PEAC SolutionsApr 11, 2018
Hello, thank you for responding to our request for a review of Marlin. Please note that Marlin is the Bank that handled the financing of your equipment. We have no direct ties to the vendor that provided the equipment or the servicing thereof. As an organization, we remain very committed to delivering the best customer service levels possible. We'd appreciate if you could adjust your review to let us know how your financing experience went. Thank you.
Report
GNT Marketing C.
Apr 5, 2018
Customer Service is not capable of…
Customer Service is not capable of providing me accurate answers to my questions. I still have not received a detailed breakdown of my loan cost.
Response from Marlin Leasing Corporation DBA PEAC SolutionsApr 10, 2018
Hello, A member of our management team attempted to reach you via phone on April 6th as well as April 9th in an effort to discuss your review. We were unable to reach you via phone and therefore followed up with an email to the address on file. The email included a copy of your lease agreement as well as the applicable addendum. We are sorry to hear that your experience with Marlin was less than satisfactory. Please know that as an organization, we remain committed to delivering the best customer service levels possible. If you would like to discuss your experience further, please email us at [email protected] and someone will contact you. Thank you
Report
AMC Repair Shop, L.
May 10, 2017
overall bad experience customer service
overall bad experience customer service
Report