PDS CenterReviews of pdscenter.com

Great service! Fast and easy to deal with. Highly recommended!

Timely response and easy process. Definitely recommend.

I am still waiting for my refund from PDSC as Alaska no longer accepts letters for comfort pets to ride with passengers in the cabin of the plane. This rule was already in effect when I applied and was not updated on the PDSC website.

My 1 star is due to the fact that I had to give a star. On the 12th of April I call and spoke to one of their representatives whom I was trying to get information so I could travel with my daughter's puppy on the plane instead of the puppy traveling underneath the plane she told me she wasn't sure as to how the letters worked and she would have someone call me which could take up to 48 hours because I didn't have a lot of time to receive the letter if I would be able to use it i went ahead and paid for the letter before anyone had called only because they had a 30 days satisfaction guarantee and paying on that day would give me enough time to receive it in the mail so I didn't mind paying in advance it been 28 days no one has called back I've called several times the person who answered said the only thing they could do is have someone call me still no call back wasn't able to travel with my daughter's puppy and still no assistance

I used this site for over 4 years but recently they have taken a turn for the worst. This used to be a good business and now they just take your money, ignore all your messages and e-mails, and wont respond to your apartment complex to confirm that you need an ESA. They have ignored my e-mails for MONTHS and you can't even reach them by phone because they only use an answering service, even during business hours. They didn't respond to my apartment complex's several requests to confirm my ESA so now after paying for their service I am also paying for the pet deposit and monthly rent for my dog even though she's been my ESA for years. I've asked for my money back and they continue to ignore me. They are basically scamming people now so go with another company.

Thank you so much! We had a little issue but it was all resolved, got the letter and IDs.

They understand how we feel about are Pets, and how important they are to us.

The PDS center was awesome to work with. They got me what I needed easily & quickly. Highly recommend!